Anese

Anese Skincare is a Los Angeles based skincare brand founded in 2016 by Lyndsee and Nick van Gordon. Their products are cruelty-free, made from high-quality and ethically sourced ingredients, and are dermatologist-tested and made in the USA. Anese's unique product names are inspired by the quippy texts exchanged between friends and are designed to provide effective solutions for unmentionable areas often neglected by mainstream beauty companies. The brand offers money-saving bundles, glass packaging to reduce plastic waste, 15% off when you subscribe, Afterpay instalment payment options, a Skin Squad points program, free shipping over $75, and a refer-a-friend program.

Customers who celebrate their natural curves, lines, and marks, but also want to treat themselves to products that make them look and feel good would love Anese. These would be great for customers who value effective and no BS ingredients, simplistic design, and an open conversation about beauty.

• Customers have noticed improved skin texture and softness after using Anese products
• "That Booty Tho" is a favorite product among customers
• Shipping time was average and customers appreciated the reward program

• Delivery issues have been reported by customers.
• Communication with customer service has been difficult for some.
• Refund policies have been unclear and frustrating for some customers.

Anese processes, packs, and ships orders within 3-5 business days, not including weekends or holidays. The brand uses UPS Mail Innovations as the main transporter of packages until it reaches the customer's city, and then it is delivered through USPS. Standard shipment times are estimates, and due to COVID-19 and a surge in online orders, UPS and USPS are experiencing significant delays. Customers should allow 7-10 days for their orders to arrive. International orders take anywhere from 7-14 business days to reach customers, pending any customs processing delays. Anese cannot estimate the exact time an order will take to pass through customs. The brand does not issue refunds for orders or shipping costs due to unforeseen carrier delays or customs processing.

Anese has a strict return policy and does not accept returns on any of their products. If a customer is unhappy with their purchase, they must contact the retailer directly with their receipt as Anese is not able to issue any refunds or exchanges. There is no information available on any time limit to return an item or how long it takes to process a return. Additionally, it is important to note that Anese does not allow any items to be returned due to the nature of their products.