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VESSEL
VESSEL, the leading brand in premium bags and accessories, is relentless in perfecting their products for modern golfers. With patented technologies and collaborations with reputable brands, VESSEL is the choice of carry for over 100 PGA and LPGA tour players. Plus, their "Buy a Bag, Give a Bag" initiative makes a positive impact. Expect elevated experiences and purposeful products.
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VESSEL is a leading brand in the world of premium bags and accessories and is relentless in perfecting their products to ensure that customers can perform at their highest level. With a focus on innovation and functionality, VESSEL's products are designed to meet the needs of modern golfers. Their patented technologies, which are incorporated across their product line, have become a staple for golfers looking for high-performance gear. In addition to their commitment to technology, VESSEL is proud to collaborate with innovative brands and reputable golf establishments, further enhancing their offerings. With their dedication to tour performance, VESSEL has become the choice of carry for over 100 PGA and LPGA tour players. Beyond their products, VESSEL is also committed to making a positive impact through their "Buy a Bag, Give a Bag" initiative, where for every bag sold, they donate a school backpack to a child in need. With VESSEL, customers can expect elevated experiences and products that fulfill a purpose in their golfing journey.
Golf enthusiasts seeking performance, innovation, and quality gravitate towards VESSEL. From professional PGA and LPGA tour players to amateur golfers, VESSEL's clientele includes those who appreciate high-end technology and design in their golfing accessories. The brand's socially responsible initiative also attracts those who are mindful of contributing to positive causes, making VESSEL a symbol of excellence both in sports and social responsibility.
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Here's what shoppers have to say:
- This bag is highly appreciated for its excellent materials and craftsmanship, accommodating all necessary items.
- A wonderful experience is linked with exceptional quality and a luxurious feel. Strongly recommended.
- An ideal backpack, particularly suited for travel, including golf trips.
- The magnetic pockets stand out as a preferred feature, eliminating the need for a rangefinder bag holder.
- This stand bag with 14 slots precisely matches what was sought.
- The Vessel team promptly provided a well-packaged replacement for a bag part.
Cons
Negative reviews about VESSEL:
- The quality of VESSEL products is inconsistent.
- Customer service from VESSEL is lacking.
- The prices for VESSEL products are too high for the value received.
VESSEL offers a shipping policy that includes order processing and handling within 2 business days. However, if the item is personalized, it may take up to 3-4 weeks for delivery. This timeframe may be delayed during holidays or new product launches. For U.S. orders, economy shipping is available for all orders over $100. FedEx 2Day shipping is also an option for an additional fee. International orders have the option of DHL Express, FedEx International Economy, and FedEx International Priority shipping. The delivery times for international orders vary depending on the shipping method and location. Personalized items may take up to 6-7 weeks for international delivery. Shipping rates will vary based on the shipping method, VAT tax, location, and products ordered. The brand offers international shipping to various countries, including Canada, Japan, Mexico, Australia, and more. Shipping to the UK requires a minimum order of €135. Unfortunately, VESSEL does not deliver to P.O. Box addresses. For more information on international shipping or if a country is unavailable, customers can contact VESSEL at info@vesselbags.com.
At VESSEL, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you have the option to return or exchange your order within 30 days from the date of receipt. To be eligible for a refund or exchange, the returned or exchanged products must be in the same condition as when you received them and in the original box and packaging. Please note that shipping and handling fees are non-refundable. Additionally, custom and personalized items, as well as gift cards, cannot be returned. For golf bag returns, there is a flat $20 return label fee for all golf bags plus the golf travel case, and a flat $40 return label fee for the hardshell golf travel case. Alternatively, you may use your own return label. Please follow the instructions provided to ensure a smooth return process. It is important to note that the refund will only be given for the cost of the item. Returns will be credited to the original form of payment.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
85
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100
This brand offers products that are on the pricey side.
DTCetc Score
69
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100
This brand offers products that are on the pricey side.
Target Audience
Serious golf enthusiasts
Stereotype
Performance-driven
Pricing Rating
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Sustainability Score
50
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Quality Score
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DTCetc Score
69
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100
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