Then I Met You
thenimetyou.comThen I Met You is a 16x award-winning American skincare line founded in 2018 by Charlotte Cho. Offering clean, effective, and transformative products, it has been featured in publications such as Allure, Glossy, PopSugar, Refinery29, Forbes, Vox, and Vogue. It is Leaping Bunny certified, has vegan options, gentle ingredients, fair prices, sustainable packaging, and is woman-owned.
In the wild
About Then I Met You
Then I Met You is a skincare brand offering products including cleansing balms, cleansing gels, and refining toners. The brand emphasizes skincare inspired by things that matter most.
Who Shops At Then I Met You
The brand serves customers in the US seeking skincare solutions for cleansing, brightening, and balancing skin.
What Customers Love About Then I Met You
- Free shipping on US orders $60+
- Free Hanni Water Balm ($37 value) with orders $75+
- Ships to all 50 US states and US territories
- 30-day return window for refunds
- Orders typically shipped next business day
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Then I Met You’s Shipping Policy
Then I Met You offers free shipping on domestic US orders $60+. Orders are processed and shipped Monday-Friday (excluding US holidays) and typically arrive within 5-10 business days.
Then I Met You’s Return Policy
Customers can request refunds within 30 days of receipt by emailing hello@thenimetyou.com with order details. Only unopened, tested, and gently used products are accepted; swag, sets, and duos are final sale. Return shipping costs are the customer's responsibility.
What customers say about Then I Met You
Then I Met You earns strong customer loyalty with high-quality skincare products, excellent customer service, and fast shipping.
Customers love
- Effective products with great textures and hydration
- Exceptional customer service and order accuracy
- Quick shipping with beautiful, thoughtful packaging
“This cleanser, actually cleans all the makeup off your face and leaves it incredibly smooth and hydrated.”
Summarized from verified customer reviews. Ratings and reviews belong to Yotpo.
Popular Products at Then I Met You
Living Sea Cleansing Tonic
Living Cleansing Balm ™
Bong² Bounce™ Cream
Renewing Rich Beauty Cream
Golki Sculpt & Lift Guasha Roller™
Purify & Plump Duo
Birch Milk Refining Toner
Essence Light Sunscreen SPF 50 PA+++
CUP OF GLOW SCENTED CANDLE
Periwinkle Pullover
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