Then I Met You
Then I Met You is a 16x award-winning American skincare line founded in 2018 by Charlotte Cho. Offering clean, effective, and transformative products, it has been featured in publications such as Allure, Glossy, PopSugar, Refinery29, Forbes, Vox, and Vogue. It is Leaping Bunny certified, has vegan options, gentle ingredients, fair prices, sustainable packaging, and is woman-owned.
In the wild
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The story
Then I Met You is a skincare brand offering products including cleansing balms, cleansing gels, and refining toners. The brand emphasizes skincare inspired by things that matter most.
The brand serves customers in the US seeking skincare solutions for cleansing, brightening, and balancing skin.
The DTCetc bottomline
What customers say
"This cleanser, actually cleans all the makeup off your face and leaves it incredibly smooth and hydrated."
Then I Met You earns strong customer loyalty with high-quality skincare products, excellent customer service, and fast shipping.
Popular products
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10 Then I Met You shipping policy
Free shipping over $60
Then I Met You offers free shipping on domestic US orders $60+. Orders are processed and shipped Monday-Friday (excluding US holidays) and typically arrive within 5-10 business days.
Then I Met You return policy
30-day return window
Customers can request refunds within 30 days of receipt by emailing hello@thenimetyou.com with order details. Only unopened, tested, and gently used products are accepted; swag, sets, and duos are final sale. Return shipping costs are the customer's responsibility.
