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Stix
Stix is the ultimate solution for discreet and judgment-free health product shopping. Founded by Cynthia and Jamie, this brand offers science-backed and doctor-approved products designed by women who get it. With privacy as their top priority, Stix answers some of the most googled health questions and ensures peace of mind every step of the way.
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DTCetc’s Take
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Stix is a brand that offers a discreet and judgment-free way to get the health products you need. The founders, Cynthia and Jamie, started Stix after experiencing terrible shopping experiences for health products. The brand offers science-backed and doctor-approved products that work for you, with privacy being the top priority. Stix is designed by women who get it, and they offer answers to some of the most googled health questions. With Stix, customers can have peace of mind every step of the way, and they can rest assured that their health is not a mystery.
Stix customers are individuals who value discreet and judgment-free access to health products. They appreciate the brand's focus on privacy, science-backed products, and providing answers to common health questions.
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Here's what shoppers have to say:
- Stix is discrete and easy to use.
- The small packaging and hassle-free shipping directly to the house are appreciated.
- It's good to have on hand.
- The early pregnancy test is easy to use and provides results in minutes.
- Stix is a great contraceptive product.
- The product works great.
- Ordering and receiving the product was easy, and the packaging was discrete.
- The bloat-reducing product works well and is available in a two-month supply with auto shipping options.
- Results were accurate and follow-up with a doctor is recommended.
Cons
- Shipping and delivery issues
- Ineffective product
- Quality control issues with product consistency
- Poor customer service and order fulfillment
Stix offers fast and reliable shipping to all states in the US, including Alaska, Hawaii, and Puerto Rico. Orders are fulfilled within 48 hours, except for weekends, and shipped Monday through Friday. Customers can choose from three shipping options: UPS Standard, which takes 3-5 days after fulfillment; UPS 2nd Day Air, which takes 2 days after fulfillment and is only available in the lower 48 states; and USPS Priority Mail, which takes 2-4 days after fulfillment. Same-day and next-day delivery are also available in select locations. However, UPS does not ship to PO Boxes, so customers must use a valid address with their order. If your package has been lost in transit or if you have any questions about your order, you can contact Stix's customer service team.
Stix has a no-return policy due to the nature of their products. However, if a customer is not satisfied with their purchase, they can contact the Stix team for assistance. It is important to note that shipping times are not guaranteed. Customers can cancel their subscription online before an order is placed, and they will receive confirmation via email. Stix is not responsible for lost or stolen packages, and customers should file directly with the carrier.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
85
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100
This brand offers products that are on the pricey side.
DTCetc Score
86
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100
This brand offers products that are on the pricey side.
Target Audience
Discreet health seekers
Stereotype
Health-conscious
Pricing Rating
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Sustainability Score
80
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100
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Quality Score
85
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100
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DTCetc Score
86
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100
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