Murdock London

Murdock London, the renowned brand in barbering, offers a curated collection of high-quality grooming products and tools for the modern gentleman and busy professional seeking convenience, efficiency, and exceptional results.

Category
Beauty
Socials
83
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
No items found.

DTCetc’s Take

About Murdock London

Murdock London, founded by Brendan Murdock in 2006, is a renowned brand in the world of barbering. With its headquarters in London, the brand has established itself as a leader in providing exceptional grooming experiences for men. Murdock London offers a wide range of products, kits, and tools that allow customers to recreate the barbershop experience in the comfort of their own homes. From shaving creams and beard oils to hair styling products and fragrances, Murdock London has curated a collection that caters to every grooming need. With a keen attention to detail and a deep understanding of the art of barbering, Murdock London ensures that customers walk out feeling confident and ready to conquer the day.

Who Shops At Name

Murdock London caters to the modern man who appreciates classic grooming with a contemporary touch. This customer may be a discerning professional who enjoys a fresh shave, a stylish gentleman who takes pride in his appearance, or anyone in between who values a quality home barbering experience. If you’ve ever savored the satisfaction of a well-styled beard or the scent of a refined cologne, then you’re in good company with Murdock London.

What customers love about Murdock London

Here's what shoppers have to say:
  • The beard trimming service excels in customer care and meticulous styling execution.
  • The well-designed website facilitates easy browsing, and products are promptly dispatched without extra charges. The offerings boast quality and lack parabens.
  • Products, including beard moisturizer, shampoo, and balm, demonstrate effectiveness and subtlety in fragrance. Delivery is swift and reliable.
  • The online shopping experience is exceptional, offering user-friendly navigation and appealing promotions.
  • The Beard Shampoo impresses with its performance.
  • However, the Beard Conditioner didn't yield desired results.
  • The Beard Oil's scent varies in preference, adhering to the "less is more" principle.
  • While the Moisturizer resides on the shelf, it isn't a go-to choice.
  • Barber services prioritize clear communication to avoid unwanted changes. The collaborative approach reflects their commitment to customer preferences.
  • A lightweight, non-greasy spray imparts a well-groomed look suitable for all seasons.
Cons
  • The product packaging was disappointing, with a lack of attention to detail.
  • The customer service experience was unsatisfactory and left much to be desired.
  • The product functionality was subpar, with faulty caps that hindered proper usage.
  • The company's shipping limitations caused inconvenience and frustration for customers.
  • The delivery process was flawed, resulting in the return of orders before they could be received.

Murdock London's Shipping Policy

Murdock London offers free standard delivery on all orders over £25 within the UK. For orders under £25, there is a delivery fee of £3.50. After an order is accepted, it takes up to 3 business days to process the order before it is sent out for delivery, unless Next Day Delivery is purchased. During peak seasonal periods, the processing time may be up to 5 business days. Delivery times may vary during seasonal periods and bank holidays. Unfortunately, Murdock London is unable to deliver orders to Armed Forces addresses. Next Day Delivery is available for certain UK addresses, with orders placed before 12:00pm being packaged and sent for delivery the same day (Monday - Thursday). Next Day Delivery orders placed after 12:00pm will be shipped the following business day. Orders placed on a Friday, Saturday, Sunday, or on Bank Holidays will be shipped the next available business day. A tracking number will be provided via email for orders with Next Day Delivery. If the recipient is not available to receive the order, a card will be left for them to collect at the local sorting office or to arrange for re-delivery.

Murdock London's Return Policy

Murdock London offers a refund for unwanted purchases, as long as the order is returned within 14 working days from purchase. If any of the goods are faulty, customers have 30 days to return them. The items must be unopened, unused, and in their original condition. The brand does not accept any items that have been used or have broken seals due to hygiene reasons. Customers are responsible for covering the cost of the return shipment and are advised to use a tracked service. They should also keep the tracking reference and receipt as proof of purchase. Online purchases must be returned to the specified returns address, while in-store purchases must be returned to the store where the purchase was made. If customers have any further questions, they can email weborders@murdocklondon.com. There is no information about how long it takes for the company to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
70
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
83
/
100
This brand offers products that are on the pricey side.
DTCetc Score
68
/
100
This brand offers products that are on the pricey side.
Target Audience

Modern gentlemen

Stereotype

Refined

Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
This is some text inside of a div block.
This is a placeholder
Sustainability Score
50
/
100
This is a placeholder
Quality Score
83
/
100
This is a placeholder
DTCetc Score
68
/
100
This is a placeholder

Murdock London on Socials

Brands Like Murdock London

Looking for brands similar to Murdock London

We've got you covered. Check out this list of similar Beauty brands that customers of Murdock London love.

Bevel

Bevel is committed to providing men with the products and tools to improve their appearance, grooming, and their lives. Our shaving system provides value and a unique, comfortable shaving experience. We recently launched Bevel Shave, Skin, Hair & Beard products that reduce irritation, moisturize skin, exfoliate and leave you polished.

Dollar Shave Club

Dollar Shave Club is a monthly service for everything you need in the bathroom – from razor blades to grooming products. Having trouble deciding exactly what products you need? We've picked our five best-sellers and bundled them into The Humble Twin. You don't have to have any subscription experience to try this club, just an empty bathroom cabinet!

Dr. Squatch

Dr. Squatch is your personal apothecary of male grooming products. We create organic and natural handmade soap, a powerful anti-acne system in the form of an herbal face wash, and our award-winning beard oil that'll make any beard her most desired accessory.

Native

The Native online shop is the easiest way to invest in your health by using better, cleaner personal care products. We hand-select the best brands to offer you a wide selection of daily essentials that are better for your body and as gentle on the earth as they are effective. Save money with free shipping and join our community!

456 Skin

456 Skin is a pioneering skincare brand that caters to the specific needs of melanin-rich skin. Their science-backed formulations are free of prejudice and offer personalized solutions for phototypes IV, V, and VI.

1999 Beauty

1999 Beauty is a beauty brand that defies traditional rules of aging and makeup. Their multi-purpose products work on all skin types and tones, empowering individuals to create their own definition of beauty. Committed to responsible beauty, they use clean ingredients and sustainable packaging. Perfect for those who prioritize simplicity, versatility, and self-expression.

Aavrani

Aavrani is a beauty brand that combines ancient Indian beauty rituals with modern-day routines. Their natural skincare products, made with ingredients like turmeric and coconut milk, provide healthy, glowing skin. Aavrani celebrates cultural duality and encourages women to embrace their unique identities.

Aisling Organics

Aisling Organics is the perfect choice for beauty lovers who prioritize health and sustainability. Their diverse range of organic makeup products are effective, safe, and made with natural ingredients. Plus, a portion of their proceeds goes towards a non-profit organization.

Allkinds

Allkinds celebrates the uniqueness of every child with a range of products that cater to their individual needs. From clothing to self-care, kids can express themselves confidently and be proud of who they are.

Alternative Apparel

Alternative Apparel is a sustainable clothing brand founded in 1995 by Greg Alterman. Their high-quality pieces, ranging from t-shirts to bottoms, are made from organic and recycled materials, and come in a variety of sizes, colors, and styles for women, men, and kids. Their commitment to ethics and quality has earned them praise.

Be the first to know the hottest in online brands.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
No items found.

DTCetc is going through periodic scheduled maintainence. We will be back soon. Meanwhile check out our socials

A Youtube icon
Instagram icon