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MBX
MBX strives to make beauty accessible and understandable for the global community by curating full product lines with all key ingredients listed, using simple language. With our K-beauty brands, we put the brands that's patients customized from thousands of K-beauty products into our own curated box made of Memebox. We endeavor to deliver happiness through these boxes, introducing thousands of products and trends in a fun and easy-to-use format.
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DTCetc’s Take
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MBX is a beauty brand that was founded by a team of experts who believe that beauty should be both fun and serious at the same time. The brand creates unique products that cater to customers of all ages and genders. MBX believes that beauty should be accessible to everyone, regardless of where they live, and thus creates products that are easy and fun to use. The brand's secret sauce is data, which it blends with innovation, technology, and analytics to create the next product inspired by its community. MBX's products are truly innovative, accessible, and always designed to delight its customers. The brand's roots are in K-beauty and its latest technology, so you can expect the highest performing products using the best, most efficacious ingredients.
MBX customers are individuals of all ages and genders who believe that beauty should be accessible, fun, and innovative. They appreciate the brand's data-driven approach to product creation and its roots in K-beauty. MBX shoppers value unique, easy-to-use products that cater to their specific needs and preferences.
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Here's what shoppers have to say:
- MBX offers an unbelievable variety of beauty products that fulfill all requirements and are value for money.
- The skincare collection is lovely and inexpensive, with prices ranging from $5-$50 per bottle.
- Shipping is free for purchases over $30 and there are frequent sales to keep an eye out for.
- The products are rich, nourishing, and worth the purchase despite any potential shipping issues.
Cons
- Poor customer service and staffing
- Inconsistent inventory management
- Issues with order accuracy
- Unsatisfactory experiences with pop-up shops
MBX offers global shipping to select countries for their products. For I Dew Care, customers can purchase products on idewcare.com, Ulta, Target, and Amazon, with additional shipping fees for select countries. Kaja products are sold on kajabeauty.com, Sephora US, Sephora Canada, and select products are sold on Amazon. Nooni, I'm Meme, and Pony Effect products are currently sold on Amazon and us.memebox.com. Customers can follow the brand on social media and sign up for emails to stay updated on any changes to their global shipping policy.
MBX offers a refund or replacement within 90 days from the date of purchase. However, the brand currently does not accept any physical mail-in returns due to sustainability concerns. Customers must email orders@memebox.com within 90 days of delivery date, providing the order ID, product name, reason for refund or replacement, and photo(s) of the product(s) including the Lot ID. Any shipping fees on the original order are final and will not be refunded. Sale items (outside of promotions) are considered final sale and are not eligible for a refund.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
80
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100
This brand offers products that are on the pricey side.
DTCetc Score
69
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100
This brand offers products that are on the pricey side.
Target Audience
Innovative, accessible, all-ages
Stereotype
Innovator
Pricing Rating
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Sustainability Score
50
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Quality Score
80
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100
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DTCetc Score
69
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100
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