Maddle is the perfect brand for water sports enthusiasts who want to express their style on the waterways. With unique designs and easy transportation, it's perfect for impromptu adventures and weekend getaways.

Fitness & Outdoors Water enthusiasts, creative spirits, style-seekers
DTCetc Score 45 /100

About Maddle

Maddle is a paddle board brand founded by a group of water sports enthusiasts who wanted to create a community of creative spirits eager to explore rivers, lakes, and coastlines in style. With a variety of unique designs to choose from each season, Maddle turns waterways into runways and lets you express your style—whatever it is. Their boards inflate in minutes and are easy to transport, making them perfect for impromptu road trips and weekend getaways. Maddle believes that it's not just about getting from A to B, but how you get there. Whether you're going on a solo adventure down a river, hanging out with friends on the beach, or doing yoga selfies a mile off shore, you can count on Maddle to make the most of it.

Who Shops At Maddle

Maddle customers are water sports enthusiasts and creative spirits who enjoy expressing their personal style through unique and fashionable paddle board designs. They appreciate the ease of transportation and quick inflation of Maddle's boards, making them perfect for impromptu adventures and weekend getaways. Maddle shoppers are looking for a brand that lets them enjoy their water activities in style.

What Customers Love About Maddle

  • The board purchase comes with everything you need to transport and inflate the paddleboard.
  • The design and colour combos are gorgeous, and the board always gets compliments on them.
  • The board comes with removable fins as well as handles in the middle and both ends, making it a lot easier to transport when inflated.
  • The quality is amazing and it seems very durable compared to other ones sold on here.
  • It was stable and performed very well on the water.
  • Everyone that saw it on the water complimented it!
  • It’s definitely worth the price.

Things to Consider

  • Orders from Maddle have been known to not arrive.
  • Communication with the company has been difficult for some customers.
  • The brand has received negative feedback and caution is advised when considering a purchase.

Maddle’s Shipping Policy

Maddle ships all their products from their warehouse in Markham, Ontario, and they work with trusted partners for order fulfillment. They take pride in providing quality work and efficiency, ensuring that their products reach customers' doorsteps as quickly as possible and at the lowest price on the market. Shipping times vary depending on the location and volume of shipping, with an estimated 1 to 5 business days for delivery. Additional shipping fees apply to certain locations, such as Alaska, Hawaii, Yukon, Nunavut, and N.W.T. Customers can contact Maddle for more information and a quote. Pre-orders are also available for popular items, and customers can refer to the product page for availability and estimated shipping dates. Maddle offers Route Package Insurance for an added layer of protection during shipping, although customers can opt-out if they choose.

Maddle’s Return Policy

Maddle offers a return and exchange policy for items within thirty (30) days of delivery, provided that the merchandise is unopened, unused, in its original packaging and condition. If a damaged product is received, customers must contact Maddle within forty-eight (48) hours of delivery and provide adequate and satisfactory proof of the damage. Restocking fees equal to ten percent (10%) of the total value of the product or products returned will be charged if the package and/or box is damaged and/or not in its original packaging. Maddle's products have a limited warranty of 12 months from the earlier of the date of purchase or shipment, and the warranty only covers certain manufacturer defects. If a product is returned under warranty terms, Maddle reserves the right to refuse a refund or exchange if there has been a breach that voids the warranty coverage or if the state of the product is not as described in its original condition. Maddle does not accept returns or exchanges for ultra-absorbent towels. Customers must contact Maddle at +1 (888) 8-MADDLE or hello@maddleboards.com to commence a return process. Return shipping labels are only valid for fourteen (14) days following the date of issuance by e-mail. All shipping costs and restocking fees will be automatically deducted from the refund issued following the return, if applicable. Refunds or balances on exchanges will be issued in the original form of payment with the various fees deducted, if applicable. No refund or credit will be given, nor will a product be returned for any counterfeit product received by Maddle. Returns will be accepted for a period of six (6) months after the official discontinuation date for any products that have been discontinued or are no longer available on Maddle's website.

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