Koa

Koa is a conscious brand celebrating the Hawaiian spirit of connection and care. Using wild, native botanicals, they create effective products while prioritizing sustainability and donating to ocean preservation.

Category
Beauty
Socials
85
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Koa

Koa is a brand founded in celebration of the Hawaiian spirit of connection and care. The brand cultivates wild, native botanicals to create products that reconnect individuals to themselves and the natural world through practicing care. Koa leans on the past to innovate for the future, bringing together powerful ingredients in new and highly effective ways. The brand operates with pono every day, selecting only ingredients, materials, and partners that help better care for ourselves, our communities, and the world around us. Koa uses recycled and recyclable materials in all of their products and donates 1% of their proceeds towards preserving the ocean. Koa's commitment to sustainability and connection with nature makes it a unique and conscious choice for those seeking to enhance their well-being and make a positive impact on the planet.

Who Shops At Koa

Koa's customers are individuals who value the connection between themselves and the natural world, seeking to enhance their well-being while making a positive impact on the planet. They appreciate the brand's commitment to sustainability, the cultivation of wild native botanicals, and the use of recycled and recyclable materials in their products. Koa's clientele resonates with the Hawaiian spirit of connection and care, and they are likely to be drawn to the brand's mission of bettering ourselves, our communities, and the world around us.

What customers love about Koa

Here's what shoppers have to say:
  • Easy to apply and works well
  • Light feeling on the skin and tinted option is appreciated
  • Great for sensitive skin and doesn't leave a white cast
  • The best sunscreen ever used
Cons
  • The product did not meet expectations.
  • The reviewer was not satisfied with their purchase.
  • The product's presentation could be improved.
  • The reviewer was underwhelmed and is seeking a more impressive product.

Koa's Shipping Policy

Koa is a brand that currently ships anywhere in the U.S, with plans to expand to more countries in the future. They offer free shipping on orders that are $50 or more. Most orders are processed within one business day, and shipping times will depend on the selected delivery method. Standard shipping typically takes 3-5 days, while expedited shipping takes 1-3 days. It is important to note that there may be differences in shipping times and costs for international orders.

Koa's Return Policy

Koa has a 30-day return policy for items that are in the same condition as when they were received, unworn or unused, with tags, and in their original packaging. Customers must provide a receipt or proof of purchase to be eligible for a return. Damaged or defective items must be reported immediately upon receipt. Koa does not accept returns for perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases. Sale items and gift cards are also non-refundable. Once Koa has received and inspected the return, customers will be notified if their refund has been approved. The refund will be automatically processed on the original payment method, but it may take some time for the bank or credit card company to process and post the refund.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
89
/
100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious nature-lovers

Stereotype

Eco-conscious

Pricing Rating
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Sustainability Score
85
/
100
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Quality Score
85
/
100
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DTCetc Score
89
/
100
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Koa on Socials

View this profile on Instagram

Koa (@Koa) • Instagram photos and videos

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