Hydro Flask

Hydro Flask is a brand that was founded in 2009 with the mission to reduce single-use plastics and inspire outdoor exploration. Their products are made with TempShield technology, are affordable, BPA and phthalate-free, and come with a lifetime warranty. They also partner with Parks For All and have donated over $1.9 million to 122+ nonprofits.

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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Hydro Flask

Hydro Flask is a brand that was founded in 2009 by Travis Rosbach and Cindy Weber, with the mission to help reduce single-use plastics and inspire people to explore the outdoors. They offer a wide range of insulated bottles, tumblers, cups, and food storage, all made with TempShield technology that keeps drinks hot or cold for 12 or 24 hours respectively. Their products are affordable, made to last, BPA and phthalate-free, and come with a lifetime warranty. They have partnered with Parks For All, a non-profit organization, to help everyone enjoy the wonders of nature, and have donated over $1.9 million to 122+ nonprofits.

Who Shops At Name

Hydro Flask is designed for outdoor adventurers, backyard loungers, or anyone who wants to reduce single-use plastics and help the environment. The company offers reusable drinkware and partners with organizations to improve the planet. It is a great choice for anyone who cares about the environment and reducing plastic waste, or wants a cold or hot beverage on the go.

What customers love about Hydro Flask

Here's what shoppers have to say:
  • Hydroflask products are extremely durable and maintain interior temperature well.
  • They are slender and easy to travel with, and easy to clean.
  • They have a great insulation that will keep ice frozen for days.
  • They have a customizable option with a variety of colors and sizes.
  • They are aesthetically pleasing and make a good canvas for personalized stickers.
  • They are a leader in the industry and keep water cold for a long time.
Cons
  • The quality of Hydro Flask products is inconsistent and not up to par with their high prices.
  • The customer service experience with Hydro Flask is lacking and unresponsive.
  • Hydro Flask's marketing tactics can be misleading and exaggerate the performance of their products.

Hydro Flask's Shipping Policy

Hydro Flask ships anywhere in the USA and offers a few different types of shipping, with delivery costs varying based on the type of shipping chosen and what’s in the order. For domestic orders, FedEx Ground is available for free for orders over $30 and takes 2-5 business days. For faster delivery, 2-Day shipping is available for $TBD and takes 2 business days, and 1-Day shipping is available for $TBD and takes 1-2 business days. Customers will receive a confirmation email with a tracking link once the order has shipped. International shipping is not mentioned.

Hydro Flask's Return Policy

Hydro Flask offers a 30-day return policy that offers a full refund for unused products in the original packaging. To return an item, customers must call Customer Service to get an RMA Number, include their order number and RMA number inside the package, choose a traceable shipping method, and send their package to the given address. This return policy applies to all products except for those that are marked as non-returnable. Returns must be made within 30 days of purchase, and it typically takes 5-7 business days for the company to process the return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
100
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100
This brand offers products that are on the pricey side.
DTCetc Score
80
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100
This brand offers products that are on the pricey side.
Target Audience

Outdoor Adventurers

Stereotype

Outdoorsy

Pricing Rating
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Sustainability Score
90
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100
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Quality Score
100
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DTCetc Score
80
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100
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Hydro Flask on Socials

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Hydro Flask (@Hydro Flask) • Instagram photos and videos

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