Hiya

Indulge your child's health with Hiya, the vitamin brand created by new dads who were shocked by harmful ingredients in other brands. With zero added sugar and gummy junk, Hiya is the perfect option for parents seeking a delicious and nutritious alternative.

Category
Wellness
Socials
90
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Hiya

Hiya is a children's vitamin brand founded by new dads who were shocked to learn about the harmful ingredients and added sugars in many children's vitamins. The company was created in an effort to provide parents with a better option for their children's daily vitamin needs. Hiya's super-powered chewable is made with 15 essential vitamins and minerals, and a blend of 12 fruits and veggies to help fill in the gaps in a child's diet. The best part? Hiya always has zero added sugar and zero gummy junk, making it a healthy and delicious option for children. As a parent, you can trust that Hiya will provide your child with the full-body nourishment they need to grow into healthy adults.

Who Shops At Name

Hiya attracts parents who want a healthier alternative to traditional children's vitamins. The brand's chewable vitamins, made with essential nutrients and zero added sugars or gummy junk, appeal to parents seeking a delicious and nutritious option to support their child's growth and development.

What customers love about Hiya

Here's what shoppers have to say:
  • Hiya probiotics work well with kids who have stomach aches and are the best-tasting probiotics.
  • Hiya has excellent customer service and is reliable.
  • The vitamins and probiotics are effective in improving digestion and overall health, and they taste great.
  • The ingredients in Hiya vitamins are excellent, and they are a "one stop shop" type of vitamin.
  • Hiya vitamins are healthy and delicious, and the customer service is out of this world.
  • Hiya probiotics are effective in regulating bowel movements, and kids love taking them.
  • Hiya vitamins and probiotics are free of artificial sweeteners and other harmful ingredients.
  • Auto delivery is a time saver, and the website is easy to navigate.
Cons
  • Unethical billing practices
  • Challenging subscription cancellation process
  • Inconsistent product taste for children
  • Poor customer service experience
  • No refunds offered for returned or unopened items

Hiya's Shipping Policy

Hiya only ships to addresses within the United States. If you subscribe to Hiya, you will receive an initial package with your refillable bottle and a thirty (30) day supply of vitamin supplements. Every thirty (30) days, you will receive a shipment containing a thirty (30) day supply of vitamin supplements until you choose to cancel. There is no subscription fee, and you will only be charged for the cost of the product and any relevant cost of shipping and handling. After your initial thirty (30) day subscription period, your subscription will automatically renew every thirty (30) days at the then-current price for such subscription unless you cancel before the Renewal Commencement Date. Hiya uses USPS, UPS, or FEDEX to ship your product within 3-5 business days, although unforeseen delays may occur.

Hiya's Return Policy

Hiya has a strict return policy due to their commitment to providing fresh and safe products. Returns are only allowed in specific situations and must be unopened in their original packaging with no damage to the security tape. The item must also be postmarked within 10 days of the original delivery date. The company does not accept returns on any discounted orders, including introductory promotions. Refunds are only granted in limited circumstances and at the sole discretion of Hiya. It is important to note that the risk of loss and title for items purchased passes to the customer upon delivery.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
78
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100
This brand offers products that are on the pricey side.
Target Audience

Children, Parents, Families

Stereotype

Health-conscious

Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
90
/
100
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DTCetc Score
78
/
100
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Hiya on Socials

View this profile on Instagram

Hiya (@Hiya) • Instagram photos and videos

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