HeyDay Skincare

HeyDay Skincare is an online marketplace offering a wide selection of cruelty-free skincare products from top brands around the world. Customers can receive personalized advice from estheticians and shop for products before or after a luxury pampering session in store. The website offers a skincare quiz and exclusive deals with membership, as well as free shipping over $30.

Category
Beauty
Socials
90
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About HeyDay Skincare

HeyDay Skincare is an online marketplace founded by Adam Ross and Michael Pollack in 2013. It offers a wide selection of skincare products from top brands around the world, with a team of estheticians to provide personalized advice and recommendations. Customers can shop for products before or after receiving a luxury pampering session in store. The website is easy to navigate and offers free shipping over $30. There is also a skincare quiz to help people figure out what products they might be missing, as well as exclusive deals with membership. All products are cruelty-free and tested for effectiveness.

Who Shops At HeyDay Skincare

HeyDay Skincare is a skincare brand that offers a range of products from cleansers to tools and accessories, making it suitable for everyone from beginners to more experienced skincare users. The company also offers a skin quiz to help customers find the right products for their skin needs. The quiz involves answering 8 questions about skin concerns, after which customers are given a list of recommended products to get the best results.

What customers love about HeyDay Skincare

Here's what shoppers have to say:
  • Heyday Skincare changed the reviewer's life, clearing their skin within a week of using the products.
  • The staff was great and knowledgeable, and the reviewer felt warm and informed.
  • The selection of products is highly curated and luxe without breaking the bank.
  • The facial experience was wonderful and great for a gift.
  • The subscription model is convenient and the money can be used to purchase products.
Cons
  • The location can be noisy due to external factors.
  • The brand may need to improve their pandemic safety measures to encourage customers to return.

HeyDay Skincare's Shipping Policy

HeyDay Skincare currently only ships within the US, but they hope to extend to the rest of the world soon. Orders ship within 1-3 days with tracked shipping through DHL or UPS. Shipping costs will be calculated at checkout and timeframes depend on your location. Customers can get free shipping when they order over $30.

HeyDay Skincare's Return Policy

HeyDay Skincare offers a 14-day return policy for unused products after the order is delivered. Customers can receive a store credit for slightly used items within the 14-day period. Items must be returned within the 14-day period to be eligible for a return. The company typically processes returns within a few days of receiving the item. Items that have been opened or used cannot be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
88
/
100
This brand offers products that are on the pricey side.
Target Audience

Young skincare users

Stereotype

Luxury

Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
90
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100
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DTCetc Score
88
/
100
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HeyDay Skincare on Socials

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