Hero Pill Dispenser

Hero Health is a brand founded in 2014 that provides a smart pill dispenser to improve medication management. Its device can hold up to a 90-day supply of 10 different medications and is connected to an app that alerts linked users if one is missed. Recognized by various media platforms, Hero Health is committed to making a difference in people's lives with its device designed to provide independence and safety.

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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Hero Pill Dispenser

Hero Health is a brand founded in 2014 by Kal Vepuri and Kurt Akdogan in New York that provides a smart pill dispenser to improve medication management. The device can hold up to a 90-day supply of 10 different medications and is connected to an app that can alert linked users if one is missed. The machine and app have been recognized by various media platforms, and the brand has a large following on social media. The device is designed to provide independence and safety, with an affordable monthly membership fee, free shipping and returns, and a limited warranty. Hero Health is committed to making a difference in people's lives.

Who Shops At Name

Hero Health's Pill Dispenser is designed to help those who need extra help managing their medications, such as seniors who may forget to take their medications at the designated times each day. The dispenser gently reminds the user when it's time to take their pill, then dispenses the appropriate amount. It also keeps track of doses and sends alerts via the app to the user and anyone else connected to it, to ensure they are staying on track.

What customers love about Hero Pill Dispenser

Here's what shoppers have to say:
  • Holds up to 10 medications
  • Very easy to use
  • Fits on most countertops
  • Remote monitoring and programming
  • 30-day trial with money-back guarantee
Cons
  • Can't dispense liquid or powder medications
  • Adults who can't be trusted to take their medications correctly should not use the device

Hero Pill Dispenser's Shipping Policy

Hero Health offers free shipping within the US for all orders. They do not ship internationally. The monthly membership fee covers staff wages, software updates, and any necessary repairs or replacements. Members are taken care of like family with 24/7 support and automatic prescription refills, and their machines and apps receive constant updates. Membership fees also cover the limited warranty and any shipping and repair fees that come with claims. There are no shipping deals or prices for purchases over a certain price.

Hero Pill Dispenser's Return Policy

Hero Health's return policy for its Pill Dispenser allows customers to return the product within 30 days of activation for a full refund, as long as they call or email customer service for a prepaid shipping label and return the item in its original packaging. After 30 days of activation, customers are locked in for 12 months of monthly fees and must return the machine within 30 days of cancelling their subscription to avoid a $1,500 charge. There is no time limit to process a return, however, customers are responsible for any shipping and handling costs if they do not have the original packaging. All pills must be removed from the machine before returning.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
78
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100
This brand offers products that are on the pricey side.
Target Audience

Seniors, Caregivers

Stereotype

Senior

Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
90
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100
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DTCetc Score
78
/
100
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Hero Pill Dispenser on Socials

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