Ghost

Ghost is the sports nutrition brand for fitness enthusiasts seeking trustworthy and high-quality products. With unique flavors and exciting collaborations, Ghost empowers individuals to make an impact and achieve their fitness aspirations.

Category
Wellness
Socials
80
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Ghost

Ghost is a lifestyle sports nutrition brand founded in 2016 by Ryan Hughes and Dan Lourenco. Based on the mantra "be seen," Ghost aims to empower individuals to make an impact and be heard. Their product line includes a range of supplements and protein powders designed to support various fitness goals. Ghost is known for its unique flavors and collaborations with popular brands and personalities, such as Sour Patch Kids and Christian Guzman. With a commitment to transparency and quality ingredients, Ghost is a brand that customers can trust to help them achieve their fitness goals.

Who Shops At Name

Ghost customers are fitness enthusiasts who seek trustworthy and high-quality sports nutrition products to support their fitness goals. These customers appreciate the brand's unique flavors, exciting collaborations, and commitment to transparency and quality ingredients. Ghost appeals to individuals who want to be seen, make an impact, and work towards achieving their fitness aspirations with the help of reliable and engaging nutrition products.

What customers love about Ghost

Here's what shoppers have to say:
  • Great customer service.
  • Efficient and seamless ordering process on the website with prompt shipping and delivery
  • High-quality products that have exceeded expectations with noticeable improvements in energy and focus levels
  • Delicious flavors that have become a staple in daily routines
Cons
  • Delivery times can be longer than expected
  • Customer service could be improved
  • Orders may have occasional errors
  • Some customers have expressed concerns about product safety
  • Technical issues with the website have been reported
  • Some customers have found the quality and value of the products to be disappointing
  • There have been accusations of using free sample promotions to collect customer information

Ghost's Shipping Policy

Ghost offers international shipping, but customers should be aware of customs restrictions, tariffs, and regulations that may apply in their country. The responsibility to check if their country allows the shipment of products lies with the customer. Ghost does not take responsibility for any duties or taxes that may apply to the order. If the order is seized by customs, Ghost will not issue a refund unless all products are returned in their original condition.

Ghost's Return Policy

Ghost has a return policy that allows customers to return their purchases within 15 days of delivery, provided the product is unopened and in its original packaging. Apparel and gear must be unworn, unwashed, with tag(s) or in its' original packaging and in new condition. To initiate a return or exchange, customers must email support with the order number, item(s) returned, reason for return, and tracking number. Exchanges must be initiated within 5 days of delivery for open products, while unopened products have 15 days to be returned. Standard Return policies do not apply to all items, including GHOST Samples, GHOST products purchased from unauthorized sellers, and GHOST supplements & gear purchased from a retailer.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
75
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
79
/
100
This brand offers products that are on the pricey side.
Target Audience

Fitness enthusiasts, impact-driven, trustworthy

Stereotype

Fitness enthusiast

Pricing Rating
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Sustainability Score
75
/
100
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Quality Score
80
/
100
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DTCetc Score
79
/
100
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Ghost on Socials

View this profile on Instagram

Ghost (@Ghost) • Instagram photos and videos

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8Greens Gummies

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