Gentle Herd
Indulge in the luxurious and timeless cashmere and wool pieces from Gentle Herd. This environmentally-friendly brand prides itself on providing the finest materials while ensuring the comfort and freedom of their herd. Perfect for the fashion-conscious individual who values animal welfare and a responsible lifestyle.
In the wild
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The story
Gentle Herd specializes in Mongolian cashmere, fine wool, and mulberry silk sourced directly from herders and spinners in Inner Mongolia and mills in Zhejiang. The brand focuses on natural materials chosen for durability and longevity, with products designed to last years rather than seasons.
For consumers seeking everyday luxury items made from natural fibers without compromising on environmental or ethical standards.
The DTCetc bottomline
What customers say
- Works directly with herders and spinners in Inner Mongolia
- Wool sourced from mills with verified animal welfare practices
- Free shipping on orders over $99
- 3 business day processing time before shipment
- 7-15 business day delivery to multiple countries
Popular products
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10 Gentle Herd shipping policy
Free shipping over $99
Orders require 3 business days to process before shipping. Delivery takes 7-15 business days, with free shipping available on orders over $99 (shipping to select countries only); orders under $99 incur a $9.90 shipping fee. All duties and taxes are calculated at checkout with no additional charges upon delivery.
Gentle Herd return policy
28-day return window
Gentle Herd has a 28 Day Return and Exchanges Policy. The customer must provide the return tracking number of the receipt and keep the original packaging in the same condition as when they received it, including all tags and boxes. Non-returnable items are final sale items that do not qualify for returns and exchanges. Customized or modified items are also considered final sales and cannot be returned. The actual shipping fee and return shipping costs are not refundable if the customer is not satisfied with an order for personal reasons. If customers receive the wrong item or a damaged product, they need to pre-pay the return shipping fee. The refund usually takes up to 5 business days to show on the customer's account.