Ergatta

Ergatta is the first connected rowing machine for your living room. Whether you're an experienced rower or new to fitness, you'll feel out of breath after just one minute on Ergatta. It's that effective.

Socials
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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Ergatta

Ergatta is a fitness brand that believes in the transformative power of a motivating and convenient daily fitness routine. Their products are designed for the home first, with a smart and efficient workout that is perfect for busy people. Ergatta offers a game-based content experience that is highly interactive and engaging, capturing the magic of a competitive sport or game to make people actually want to do it. Their rowing machine is a highlight, providing a full-body workout that is gentle on the knees. With Ergatta, customers can enjoy an elegant and thoughtful design that changes everything about their fitness routine.

Who Shops At Ergatta

Ergatta appeals to fitness-conscious individuals who seek a motivating, convenient, and interactive workout experience at home. Their products are perfect for busy people who appreciate game-based content that makes exercise enjoyable and engaging.

What customers love about Ergatta

Here's what shoppers have to say:
  • Ergatta's workouts keep users focused and engaged, with targets and music to help maintain concentration
  • The overall experience of using Ergatta is great, with a beautiful piece of equipment and excellent customer service
  • The different programs and challenges offered by Ergatta are enjoyable and helpful, with tutorials to improve form
  • Users find Ergatta to be engaging, challenging, and varied, with a good combination of gamification, feedback, rewards, competition, and variety to maintain interest
Cons
  • Some users feel that the Ergatta experience could benefit from more options for different workout styles.
  • Several users have reported issues with the user interface, finding it difficult to navigate and understand.
  • The foot rest and straps on the Ergatta have been criticized for their durability and comfort.

Ergatta's Shipping Policy

Ergatta offers easy self-assembly for their rowers, which are shipped out 5-10 days after purchase. The rower comes in three boxes and may require a signature upon delivery. Opting for self-assembly does not affect the warranty. The upgrade package is shipped within 2-3 weeks via USPS and costs $199. Ergatta ships to the US, Canada, UK, Germany, Austria, and Switzerland. For international orders, customers must purchase from the respective country's website. Shipping outside of these countries is not supported and voids the warranty. Expedited shipping is not available, and orders are assigned an estimated shipping week based on the purchase date.

Ergatta's Return Policy

Ergatta offers a 30-day return policy for their products. To be eligible for a refund, the returned product must be in its original condition. If the item is returned with missing or damaged parts, an additional restocking fee may be charged. Ergatta rower returns are picked up from the customer's home by a technician for free, and no boxes or labels are necessary.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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70
This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
82
/
100
This brand offers products that are on the pricey side.
DTCetc Score
68
/
100
This brand offers products that are on the pricey side.
Target Audience

Fitness gamers

Stereotype

Busybodies

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Sustainability Score
50
/
100
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Quality Score
82
/
100
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DTCetc Score
68
/
100
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Ergatta on Socials

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Ergatta (@Ergatta) • Instagram photos and videos

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