eddi

Elevate your personal care routine with Eddi, the sustainable brand that offers stylish dispensers with simple refills in a plastic-free format. With natural ingredients and recyclable materials, Eddi is the perfect choice for eco-conscious customers who value style.

Specialty
Socials
85
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About eddi

Eddi is a brand founded by Sarah Pura and Jamison Pereira in early 2020 with a commitment to sustainability and style. The brand's mission is to provide customers with an uncompromising alternative for personal care products. Eddi offers stylish and enduring dispensers with effortlessly-simple refills in a plastic-free, easy-to-recycle format. The brand operates ethically and sources natural ingredients and recyclable materials while limiting plastic. Eddi's products are enabled by strong recycling systems that support the circularity of aluminum and allow the brand to reduce plastic waste. To further their environmental mission, Eddi has joined the 1% for the Planet network and contributes one percent of their annual sales to non-profit organizations focused on strengthening recycling systems and eradicating plastic pollution. Eddi is the perfect choice for customers who value sustainability and style in their personal care products.

Who Shops At Name

Eddi is an ideal choice for customers who value sustainability and style in their personal care products. The brand's commitment to using natural ingredients, recyclable materials, and plastic reduction attracts environmentally conscious customers who want to make a positive impact on the planet.

What customers love about eddi

Here's what shoppers have to say:
  • The soap has excellent quality, and its pump design angles downward, which prevents soap from flying out of one's hands.
  • The bottle and pump design are ergonomic, and the overall aesthetic adds a touch of beauty to any countertop.
  • The dispenser is made of sustainable, eco-friendly materials and has a sturdy construction that can withstand heavy use.
  • The soap's fragrance is pleasant, and it washes effectively, leaving the skin feeling clean and fresh.
  • The brand's customer service is top-notch, providing responsive and helpful assistance for any concerns or issues.
  • The dispenser is a reliable and durable product, maintaining smooth functionality even after several months of use.
Cons
  • The dispenser has durability issues and customer service response time is slow.
  • The scent options are limited and could be stronger.
  • Some users have reported issues with the dispenser's base.

eddi's Shipping Policy

Eddi offers domestic ground shipping within the continental United States for all orders. Standard shipping is free for orders over $85, and expedited shipping is available for an additional fee. Orders should arrive within 5-7 business days with standard shipping and 2-3 business days with expedited shipping. Subscription orders also receive free shipping within the continental U.S. Shipping to Hawaii, Alaska, or any expedited shipping option will come at an additional cost. Eddi currently ships to the United States and Canada, with additional shipping charges for Canadian orders. Import duties, taxes, and charges are not included in the item price or calculated shipping cost and are the customer's responsibility. The brand plans to expand international shipping options in the future.

eddi's Return Policy

Eddi allows returns for Starter Sets and Dispensers within 30 days of purchase for orders totaling $110 or less before tax. Orders above $110 are eligible for exchange only. Refills and Gift Cards are non-refundable. To initiate a return, customers within the continental U.S. can contact Eddi customer service to receive a prepaid return shipping label. Products must be returned unused and undamaged to be eligible for a refund, which will be processed to the original form of payment minus the cost of shipping. Customers outside the continental U.S. are responsible for return shipping costs, duties, taxes, and other charges. Eddi accepts partial exchanges and will ship out the new order with a prepaid shipping label included. Exchanged products must be received unused and undamaged, and the difference in price will be charged to the original form of payment if exchanging for items of a different price. Free outbound shipping is not included for exchanges.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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85
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
82
/
100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious trendsetters

Stereotype

Eco-conscious

Pricing Rating
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Sustainability Score
85
/
100
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Quality Score
85
/
100
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DTCetc Score
82
/
100
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eddi on Socials

View this profile on Instagram

eddi (@eddi) • Instagram photos and videos

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