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Soho Home

Soho Home is an interiors brand that offers a range of products for relaxed, sociable living. With more than 25 years of design heritage, the brand was created to mirror the look and feel of Soho Houses around the world. Soho Home offers a range of products, including furniture, tableware, accessories, lighting, home fragrance, and textiles. The brand was born when guests of Soho Houses began asking if they could purchase their favorite pieces from the properties. Each collection is designed collaboratively with the interiors of Soho Houses, drawing inspiration from the surrounding areas, creative communities, and history of each location.

DTCetc Score
59
out of 100
01

The story

Soho Home is the furniture and interiors collection by Soho House. The brand offers a range of furniture including sofas, armchairs, beds, dining tables, rugs, lighting, and home accessories.

Who shops at Soho Home

The collection is for customers interested in contemporary furniture and interior design pieces.

100%
Direct-to-consumer
Home & Garden
Category
02

The DTCetc bottomline

59
/100
Overall score
Quality75
Sustainability50
Value for money85
Category
Home & Garden
Style
Trendy
03

What customers say

Customers love
  • Soho Friends membership provides 15% off full-price purchases
  • Free delivery on small items for Soho Friends members
  • Offers modular furniture options like the Edison modular sofa
  • Features a mix of materials and design styles including abstract burl finishes

Soho Home shipping policy

Soho Home offers shipping for both small and large items to various destinations. For small items, such as tableware and accessories, members get free delivery on orders over £150 within the UK mainland. Large items, including furniture and rugs, are delivered separately and may require a bespoke shipping quote for international orders. Delivery times and costs vary depending on the destination and weight of the items. Customers in the UK mainland may opt for a white glove service for an additional fee. Soho Home also offers free delivery for certain collaborations with third-party suppliers. Customers outside the UK may be subject to additional charges or fees imposed by their local customs authority. Soho Home does not offer delivery to certain countries and regions.

Soho Home return policy

28-day return window

Soho Home allows customers to return items within 28 days of receipt for a full refund, provided that the item(s) are unused and in perfect condition with original packaging. Returns must be packed with the original dispatch note. However, the brand does not accept responsibility for lost returns packages, so customers are advised to keep proof of postage receipt. Soho Home does not process exchanges, and items purchased via stockists must be returned directly to them. Large items can be returned with the assistance of the brand's shipping partner, Duo, for a fee of £99.95 (£49.95 for members), while small items can be returned for free via DPD Drop Off Points. Original artwork, Cody Hoyt products, The Mews furnishings, and Harrington planters can also be returned within specified timeframes and conditions. However, the brand does not offer repairs or replacements for one-off original works of fine art. Soho Home does not provide a free returns service for customers outside of the UK, and third-party return policies may also differ.

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