Crude

Crude is a self-care brand founded by Denise, a Master Esthetician, in 2014. The company is dedicated to connecting people back to their intelligent, powerful, and living skin through their line of soapless, detergent-free, flora-friendly products. Crude's products were formulated to care for the skin without disrupting its microbiome, using only a handful of organic, plant-based ingredients that are critical to cleansing, healing, and aliveness. The brand's blog, SOUL, delves deeper into their modern obsessions, celebrations, and crises, from beauty industry trends to environmental justice through intersectionality. Crude is a company with soul, and they invite customers to show up and know up at The School of UnLearning.

Crude's target customers are those interested in self-care and skincare products that support the skin's natural microbiome. They appreciate the brand's focus on organic, plant-based ingredients and educational content on topics related to beauty, wellness, and environmental justice.

• Customers love the glow that Crude gives their skin.
• The oil cleanses well and has a great smell.
• Crude has helped some users improve their acne and overall skin health.
• Products are easy to use and it improves the look and feel of the skin.

• The product may cause skin irritation and dryness
• The scent of some oils may be overpowering and unpleasant

CRUDE usually ships orders within 48 hours of purchase, but customers are asked to allow up to 14 business days for fulfillment before shipping. During sales, it may take longer to receive orders. CRUDE ships products internationally, and customers should expect to wait approximately four weeks for their order to arrive after shipping. However, customs departments have the right to hold items, and the length of time they choose to hold them is beyond the brand's control. CRUDE does not pay for anything to be released from customs to customers.

Crude Personal Care has a strict return policy due to the nature of their products. Returns cannot be accepted, but if a customer is unhappy with a product, they can contact the company to try to accommodate on a case-by-case basis. Customers are advised to read ingredients carefully, know their allergies, and test the product on a small patch of skin before applying to the face. If an allergic reaction occurs, they should discontinue use and see a medical professional if necessary. If a package is unopened and in its original packaging, it can be sent to the provided address for a refund.