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Beauty — Gen-z

Starface

Starface is a skincare brand founded in 2019 with a mission to normalize acne. Their signature star-shaped hydrocolloid patches help reduce the urge to pop pimples and their range of vegan, cruelty-free, dermatologist approved products are affordable and accessible.

starface.world ↗ ★★★★★ 4.8 via Yotpo
Starface
DTCetc Score
74
out of 100
01

In the wild

Campaign & product imagery, pulled straight from the source. Drag to explore →

02

The story

Starface is a skincare brand founded in 2019 by Julie Schott and Brian Bordainick with the mission of normalizing acne. Their signature product is star-shaped hydrocolloid patches designed to reduce the urge to pop pimples. They also have a wide range of skincare products that are vegan and cruelty-free, dermatologist approved, and affordable. They have a 30-day refund policy, free shipping with an order minimum, and discounts for students.

Who shops at Starface

Starface is a brand aimed at acne-prone people of any age or gender. They have products that are effective and affordable, and are also cruelty-free and vegan. Their marketing is specifically targeted towards Gen-Z and younger Millennials, and they have collaborated with Sesame Street and Hello Kitty.

Starface
100%
Direct-to-consumer
Beauty
Category
03

The DTCetc bottomline

74
/100
Overall score
Quality90
Sustainability80
Value for money50
Category
Beauty
Style
Gen-z
04

What customers say

4.8 Summarized from verified reviews via Yotpo

"fast shipping, came same week as ordered"

Starface excels in fast shipping, cute packaging, and product quality, with overwhelmingly positive customer satisfaction.

Customers love
Fast and reliable shipping
Cute, attractive packaging
High-quality products
Easy ordering and website usability
Good prices and value
Things to consider
Stock availability issues - popular items sell out quickly
Customer service could be improved
833
Verified customer reviews via Yotpo
16
Products tracked by our nightly sync
1
Head-to-head face-offs published
05

Popular products

Shop the range ↗

Starface shipping policy

Free shipping over $35

Starface ships to the US, Canada, and the UK. In the US, orders over $35 enjoy free shipping and arrive within 4-8 days. Express shipping is also available for an additional fee of $12 and takes 2-3 days. In the UK, orders over $35 arrive in 2 business days and overnight shipping is available for an additional fee of $8. In Canada, orders over $35 take 3-10 business days. Starface also ships to Alaska, Hawaii, and Puerto Rico, with delivery typically taking 9-14 days. All orders come with a tracking number, which takes a couple days to register.

Starface return policy

30-day return window

Starface has a 30-day refund policy for incorrect orders and damaged products. Customers can request a replacement, but refunds are not available for used or opened products. Any return shipping costs are the customer's responsibility and refunds should take between 5–10 business days to process. To return an item, customers must do so within 30 days of purchase and must cover the return shipping costs. Used and opened products are not eligible for refunds.

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