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DTCetc’s Take
Popular Products
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Sleepy Owl was founded in 2016 by three close friends with a passion for coffee. The brand's mission is to provide high-quality coffee that is easy to prepare and tastes great. Sleepy Owl uses only Grade-A certified beans to make their coffee, ensuring that every cup is delicious. The brand is known for its super easy-to-make coffee products that are quick to prepare and taste great. Sleepy Owl's values are centered around being EPIC - Entrepreneurial, People-first, Impact, Integrity, Communication & Collaboration. As a new customer, you can trust that Sleepy Owl's commitment to quality and customer satisfaction will make your coffee experience a great one.
Sleepy Owl customers are coffee lovers who appreciate high-quality, easy-to-prepare coffee that tastes great. They value the brand's use of Grade-A certified beans and their commitment to customer satisfaction. Sleepy Owl's clientele likely consists of people who enjoy a delicious coffee experience that is quick and convenient, and who appreciate the brand's values of entrepreneurship, people-first, impact, integrity, communication, and collaboration.
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Here's what shoppers have to say:
- Wonderful product with a perfect taste
- Real coffee with splendid taste and flavour
- Consistently amazing and flavourful coffee
- Great coffee with chocolatey and nutty flavour
- Nice taste and quality
- Bold flavour, much to the liking of the customers
- Extremely happy with the quality
Cons
- The coffee lacks intensity and flavor.
- The taste is bitter and not enjoyable.
- Not suitable for those looking for a hot, frothy cup of coffee.
- The French vanilla flavor has a synthetic taste and smell.
Sleepy Owl delivers their Big Brew Box, Little Brew Box, and Classic and Sweet bottles within the Delhi NCR using their own delivery staff. Delivery times may vary depending on factors such as location and connectivity, but orders are typically delivered within 5-7 days of purchase.
Sleepy Owl has a return policy for their products. If a customer is not satisfied with the coffee, they can return the unused packets within 5 working days for a refund. However, no returns will be accepted for merchandise orders unless a defective unit has been shipped. If a customer cancels an order within 24 hours of placing it, they must also email Sleepy Owl at help@sleepyowl.co. Refunds are processed via PayU or RazorPay within 2-3 working days. Sleepy Owl's support hours are Monday through Friday, 9am to 5pm IST.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
75
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100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
82
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100
This brand offers products that are on the pricey side.
Target Audience
Coffee enthusiasts, quality seekers, convenience lovers
Stereotype
Coffee-lover
Pricing Rating
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Sustainability Score
75
/
100
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Quality Score
85
/
100
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DTCetc Score
82
/
100
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