Stumptown Coffee
Stumptown Coffee is an award-winning, B Corp-certified coffee chain based in Portland, Oregon, founded in 1999 by Duane Sorenson. They are renowned for their Direct Trade practices, sourcing high-quality beans from around the world and roasting them in their cafe locations. Enjoy their selection of coffee beans, cold brews, gift sets, and coffee equipment, with free shipping on orders over $40 and a generous new subscription discount of 30% off your first order.
In the wild
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The story
Stumptown Coffee Roasters is a craft coffee roaster offering whole bean coffees, including single-origin and blended options. They sell coffee online and in physical shop locations, with options for subscription delivery.
For coffee enthusiasts seeking craft, single-origin, and blended coffee options.
The DTCetc bottomline
What customers say
- Offers single-origin coffees with direct partnerships with farmers
- Provides a coffee quiz to help customers find their preferred coffee
- Subscribe and Save option for regular delivery
- Accepts refunds on coffee within 30 days if there are issues or order errors
Popular products
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10 Stumptown Coffee shipping policy
Stumptown Coffee ships to the US, including military addresses overseas, and to the UK, Japan, and Canada. Shipping within the US is free for orders over $40. Generally, orders are fulfilled within two business days and are delivered by UPS and USPS. For international orders, shipping costs will vary.
Stumptown Coffee return policy
30-day return window
Coffee cannot be returned due to its perishable nature, but customers can contact the company within 30 days of receiving their order to report issues or errors for a refund or replacement. Non-coffee gear items can be returned or exchanged within 30 days if defective or unused, but used gear in working order cannot be returned.
