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Stumptown Coffee
Stumptown Coffee is an award-winning, B Corp-certified coffee chain based in Portland, Oregon, founded in 1999 by Duane Sorenson. They are renowned for their Direct Trade practices, sourcing high-quality beans from around the world and roasting them in their cafe locations. Enjoy their selection of coffee beans, cold brews, gift sets, and coffee equipment, with free shipping on orders over $40 and a generous new subscription discount of 30% off your first order.
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Stumptown Coffee is an American coffee chain based in Portland, Oregon founded in 1999 by Duane Sorenson. They are known for their Direct Trade business practices, paying top dollar for high-quality coffee beans from around the world, and roasting their beans in their cafe locations. They have also been named Roaster of the Year by Roast Magazine in 2006 and are a B Corporation that meets ethical social and environmental standards. They have a variety of coffee beans available for purchase online, as well as gift sets, cold brews, and coffee equipment, with free shipping on orders over $40 and a generous new subscription discount of 30% off your first order.
Stumptown Coffee's target audience consists of coffee enthusiasts who appreciate the brand's Direct Trade business practices and commitment to high-quality beans. They may be drawn to the brand's B Corporation certification and recognition as Roaster of the Year. Customers likely value the variety of coffee products, gift sets, and equipment available, as well as the convenience of free shipping and subscription discounts.
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Here's what shoppers have to say:
- There is a wide variety of beans and roasts available from Stumptown that can satisfy many needs.
- Stumptown is a public benefit corporation that cares about its customers.
- Coffee is high quality and the packaging is cool.
- Coffee is available in many stores, including Target and supermarkets.
- Fresh coffee and fresh packaging with medium full flavor.
- Coffee is balanced and smooth.
- Free cup of coffee when purchased from Stumptown coffee shop.
Cons
- The coffee may not be to everyone's taste.
- There are other coffee brands that may be preferred over Stumptown.
- Some customers may find the coffee too strong or bitter.
- There have been reports of inconsistent quality and strange aftertaste.
- Some customers have had negative experiences with associates at Stumptown coffee shops.
Stumptown Coffee ships to the US, including military addresses overseas, and to the UK, Japan, and Canada. Shipping within the US is free for orders over $40. Generally, orders are fulfilled within two business days and are delivered by UPS and USPS. For international orders, shipping costs will vary.
Stumptown Coffee does not accept returns, but they will provide a refund if an item is damaged. If a customer is unsatisfied with their purchase, they can contact Stumptown Coffee via their Contact form within 30 days to initiate a return or receive credit. Returns are subject to restrictions, and items must be returned within 30 days. It is unclear how long it takes the company to process a return. No perishable items can be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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This brand offers products that are on the pricey side.
Quality Score
90
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This brand offers products that are on the pricey side.
DTCetc Score
78
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This brand offers products that are on the pricey side.
Target Audience
Coffee Lovers
Stereotype
Hipster
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Sustainability Score
90
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Quality Score
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DTCetc Score
78
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100
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