Saie

Saie Makeup is an ethical beauty brand founded by Lanely Crowell in 2019, providing clean beauty products to help you look and feel your best. Their products have been featured in top media sources and have won awards for their effectiveness and sustainability. With a mission to make makeup that's good for people and the planet, Saie offers affordable and effective products with free shipping on orders over $30.

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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Cruelty Free
Organic

DTCetc’s Take

About Saie

Saie is a clean beauty brand that is committed to creating high-performance formulas using clean, good-for-you ingredients that are sustainable and conscious of the planet. Saie's products are formulated by experts and backed by industry secrets, ensuring that their customers receive only the best. The brand's unique approach to clean beauty includes their Feel Good Five criteria, which includes being conscious, luxurious, earth-minded, award-winning, and new. Saie's award-winning formulas are designed to improve skin from the inside out, and they work with the most distinguished labs in the world to create products made from ingredients that are as luxurious and high-quality as it gets. Saie is a new kind of makeup that's built by big beauty experts and inspired by their community. They look to their community to help shape every Saie product they launch so that they can make clean beauty better together.

Who Shops At Name

Saie customers are individuals who prioritize clean beauty and high-performance makeup products made from sustainable, good-for-you ingredients. They value the brand's commitment to transparency, luxury, and eco-consciousness and appreciate the involvement of the community in shaping Saie's product offerings. Saie's clientele likely consists of people who seek makeup that not only looks great but also nourishes their skin and supports a cleaner, healthier planet.

What customers love about Saie

Here's what shoppers have to say:
  • The slip tint provides natural coverage and includes SPF, which is great for protecting the skin from the sun's harmful rays.
  • The clean mascara lengthens and separates lashes for a natural look that is easy to achieve.
  • Saie is a clean beauty brand that is gentle on the skin and doesn't cause irritation, which is appreciated.
Cons
  • Shipping and delivery times are inconsistent and often longer than expected.
  • Product quality can be hit or miss, with some customers receiving dried up or faulty items.
  • Customer service can be slow to respond and unhelpful in resolving issues.

Saie's Shipping Policy

Saie offers free shipping within the continental US for orders $30 and over. However, orders shipping to Hawaii, Alaska, and Puerto Rico will be charged a small $5 ship-fee. The brand aims to process all orders within 3 business days of order placement, and shipping can take 1-2 days on the east coast, 2-4 days in the midwest, and 4-6 days on the west coast. During high volume times, orders may take longer to process. For international orders, most Saie products can be purchased through Cult Beauty and Sephora Canada. However, if ordering from saiehello.com to an international forwarding address, the brand cannot guarantee delivery and will not pursue replacement orders.

Saie's Return Policy

Saie is a brand that values sustainability and offers a return policy for their products. If a customer opens a product and is not satisfied with their purchase, they can receive a 50% refund and a 25% discount towards their next order within 30 days of purchasing. To initiate a return, customers should contact hi@saiehello.com. For unopened orders, customers should also contact hi@saiehello.com within 30 days of purchase.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
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100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious beauty lovers

Stereotype

Eco-conscious

Pricing Rating
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Sustainability Score
90
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100
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Quality Score
90
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100
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DTCetc Score
84
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100
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Saie on Socials

View this profile on Instagram

Saie (@Saie) • Instagram photos and videos

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