Saie

Saie is a clean beauty brand that is committed to creating high-performance formulas using clean, good-for-you ingredients that are sustainable and conscious of the planet. Saie's products are formulated by experts and backed by industry secrets, ensuring that their customers receive only the best. The brand's unique approach to clean beauty includes their Feel Good Five criteria, which includes being conscious, luxurious, earth-minded, award-winning, and new. Saie's award-winning formulas are designed to improve skin from the inside out, and they work with the most distinguished labs in the world to create products made from ingredients that are as luxurious and high-quality as it gets. Saie is a new kind of makeup that's built by big beauty experts and inspired by their community. They look to their community to help shape every Saie product they launch so that they can make clean beauty better together.

Saie customers are individuals who prioritize clean beauty and high-performance makeup products made from sustainable, good-for-you ingredients. They value the brand's commitment to transparency, luxury, and eco-consciousness and appreciate the involvement of the community in shaping Saie's product offerings. Saie's clientele likely consists of people who seek makeup that not only looks great but also nourishes their skin and supports a cleaner, healthier planet.

• The slip tint provides natural coverage and includes SPF, which is great for protecting the skin from the sun's harmful rays.
• The clean mascara lengthens and separates lashes for a natural look that is easy to achieve.
• Saie is a clean beauty brand that is gentle on the skin and doesn't cause irritation, which is appreciated.

• Shipping and delivery times are inconsistent and often longer than expected.
• Product quality can be hit or miss, with some customers receiving dried up or faulty items.
• Customer service can be slow to respond and unhelpful in resolving issues.

Saie offers free shipping within the continental US for orders $30 and over. However, orders shipping to Hawaii, Alaska, and Puerto Rico will be charged a small $5 ship-fee. The brand aims to process all orders within 3 business days of order placement, and shipping can take 1-2 days on the east coast, 2-4 days in the midwest, and 4-6 days on the west coast. During high volume times, orders may take longer to process. For international orders, most Saie products can be purchased through Cult Beauty and Sephora Canada. However, if ordering from saiehello.com to an international forwarding address, the brand cannot guarantee delivery and will not pursue replacement orders.

Saie is a brand that values sustainability and offers a return policy for their products. If a customer opens a product and is not satisfied with their purchase, they can receive a 50% refund and a 25% discount towards their next order within 30 days of purchasing. To initiate a return, customers should contact hi@saiehello.com. For unopened orders, customers should also contact hi@saiehello.com within 30 days of purchase.