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Quip
Quip is the new, better way to floss. Electric brushes that adjust to your teeth and clean perfectly between them. Refillable floss packets and toothpaste in recyclable tubes designed by the same team behind Glossier.
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DTCetc Score
Brand Tags
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DTCetc’s Take
Popular Products
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Quip is a modern oral care company that was founded by a team of designers who wanted to simplify and improve the way people take care of their teeth. The company's mission is to provide honest, accessible, and simple oral care products that focus on the habits that really matter. Quip offers a range of electric toothbrushes, manual toothbrushes, toothpaste, and floss that are designed to help people brush better and improve their overall oral health. The products are user-focused, with a digital connection that allows customers to order directly from the company and receive the best service at the best price. Quip promises to align with dental advice, never stop improving their products and reduce their environmental impact, and strive to be available 24/7 as a one-stop-shop for oral health.
Quip customers are individuals who prioritize oral health and appreciate a modern, user-focused approach to oral care products. They value the brand's commitment to providing honest, accessible, and simple solutions designed to improve their overall oral health. Quip's clientele likely consists of people who want a convenient, one-stop-shop for their oral care needs and prefer ordering directly from the company for the best service and pricing.
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Here's what shoppers have to say:
- Perfect for travel and comes with great support
- Timer is an awesome addition for children
- Quick delivery and excellent customer support
- Environmentally conscious company that innovates and adds exciting new things
Cons
- The quality of Quip toothbrushes has been inconsistent, with some users experiencing issues with the motor or replacement brushes.
- Several users have found Quip toothbrushes to be too expensive for a product that doesn't consistently work well.
- Some customers have had negative experiences with Quip's customer service, citing it as worse than competitors.
Quip offers international shipping starting at $15, with store orders taking 0-3 business days to process before shipping. However, customers should note that their orders may be subject to customs and VAT charges outside of Quip's control, with VAT now being charged on all orders to the EU regardless of value. Quip cannot be held liable for any additional charges accrued by local customs or postal services. International delivery times may vary, and Quip is unable to guarantee or control these estimates once the package reaches the destination country. Customers should contact their local provider or carrier for more information.
Quip offers a 30-day return policy for their products. Customers must contact the company to initiate a return and should not attempt to send back the order without contacting them first. Quip provides a full product cost refund, less any incurred shipping costs, within 30 days of purchase.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
78
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100
This brand offers products that are on the pricey side.
Quality Score
75
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100
This brand offers products that are on the pricey side.
DTCetc Score
78
/
100
This brand offers products that are on the pricey side.
Target Audience
Oral health enthusiasts
Stereotype
Health-conscious
Pricing Rating
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Sustainability Score
78
/
100
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Quality Score
75
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100
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DTCetc Score
78
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100
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