Patricks EU

Patricks EU: Revolutionizing the grooming industry with science-based formulations and boundary-pushing design. Their high-quality, multi-functional products deliver exceptional results, empowering customers to look and feel their best.

Category
Beauty
Specialty
Socials
85
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Sustainable

DTCetc’s Take

About Patricks EU

Patricks EU was founded by Patrick in Sydney, Australia, in 2011. With a passion for creating superior hair and skincare products, Patrick set out to revolutionize the industry. Patricks EU offers a range of multi-functional products with science-based formulations that deliver exceptional results. Their commitment to continuous improvement is evident in their mantra, "we can do better," which drives their innovation and product development. Not only do they strive for excellence in their formulations, but they also push the boundaries of design and packaging. Patricks EU has recently expanded their offerings to include an anti-aging skincare range, developed in collaboration with top researchers in neuroscience and genetics. With Patricks EU, customers can expect high-quality products that go beyond the ordinary, empowering them to look and feel their best.

Who Shops At Name

Customers of Patricks EU are sophisticated and detail-oriented individuals, looking for the best in grooming and skincare. They believe in investing in their appearance and well-being, often found reading the ingredients and trusting science-backed formulations. If you're the person who spends an extra few minutes in front of the mirror, ensuring every detail is perfect and enjoys a refined grooming routine, then Patricks EU is designed with you in mind.

What customers love about Patricks EU

Here's what shoppers have to say:
  • Patricks skincare moisturizer is rejuvenating and makes the skin plump.
  • Patricks M1 haircare product keeps hair matte and has a fantastic sandalwood scent.
  • The shampoo thickens hair after only a couple of washes.
  • The packaging, bottle, and actual product are of the best quality.
  • The shampoo is the best for making hair look thicker and more manageable.
  • The pump bottle design prevents spillage.
  • The moisturizer is fast absorbing and leaves the skin smooth and glowing.
Cons
  • The product packaging is not user-friendly.
  • The brand relies too heavily on gimmick packaging.
  • The products did not meet my expectations despite the high price.
  • I ended up throwing the products away after only a few uses.

Patricks EU's Shipping Policy

Patricks EU offers two shipping options for customers. Express Shipping is available for a flat rate of $20.00, while Regular Shipping is free for customers in the U.S. For domestic orders in the U.S., customers can expect their products to arrive within 1-3 business days with Express Shipping and within 3-5 business days with Regular Shipping. For customers in Canada, Asia, and the rest of the world, there are different shipping times and costs. In Canada, it takes 2-4 business days for Express Shipping and 5-7 business days for Regular Shipping, with the latter being a paid option. In Asia and the rest of the world, Express Shipping takes 3-4 business days, while Regular Shipping takes 7-10 business days. Both options are paid for these regions. Customers outside of metro areas should allow an additional 2-3 business days for their products to arrive. During Black Friday, there may be delays in processing orders and longer shipping times. If customers are experiencing extensive delays, they can contact Patricks EU via email or chat for assistance. Unfortunately, there is no information provided regarding shipping deals or costs for purchases over a certain price.

Patricks EU's Return Policy

Patricks EU offers a 30-day return policy for products purchased directly from their website, patricks.com.au. If a customer wishes to return their order, they must email concierge@patricks.com.au within 30 days of purchase, stating the reason for the return. The company will then process a refund within 7 days of receiving the returned goods at their office. However, the initial shipping costs and admin fees for the order will be deducted from the refund. Refunds will be made using the same payment method used for the original purchase. It is important to note that all refunds are made at the discretion of Patricks EU. If the product was purchased from a third-party retailer, the return policy is subject to their discretion, and customers should contact the retailer directly for more information.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
71
/
100
This brand offers products that are on the pricey side.
Target Audience

Discerning innovators

Stereotype

Discerning

Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
85
/
100
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DTCetc Score
71
/
100
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Patricks EU on Socials

View this profile on Instagram

Patricks EU (@Patricks EU) • Instagram photos and videos

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