Oru Kayak
Discover the joy of exploring nature with Oru Kayak. These innovative folding kayaks are perfect for adventurous souls who value convenience, craftsmanship, and a deep connection with the water.
The story
Oru Kayak is a brand that was founded by a group of fun-loving makers and doers who are passionate about connecting people with the water. The company was established in San Francisco, California and has since moved to an old warehouse-style sewing factory in Emeryville, CA. With inspiration drawn from Greenland kayaks and Japanese origami, Oru Kayak offers a range of innovative folding kayaks that are perfect for exploring both the Bay and the ocean. Their unique designs are not only functional but also convenient, as they can be easily folded and transported. Whether you're a beginner or an experienced paddler, Oru Kayak provides a variety of options to suit your needs. Join the Oru Kayak community and experience the joy of exploring nature in a whole new way.
Oru Kayak targets outdoor enthusiasts, adventurers, and water lovers who value innovation and convenience in their equipment. The brand's unique folding kayaks may attract both beginners and experienced paddlers looking for a novel and accessible way to explore bodies of water. Oru Kayak's community-oriented approach also fosters a sense of connection among its users.
The DTCetc bottomline
What customers say
"The seemingly impossible portability and speed of assembly and dis-assembly."
Oru Kayak delivers excellent products with outstanding customer service, fast shipping, and innovative portable design that resonates strongly with customers.
Oru Kayak shipping policy
We don't have any information on Oru Kayak's shipping policy available at this time.
Oru Kayak return policy
30-day return window
Oru Kayak has a customer-friendly return policy to ensure that customers are satisfied with their purchase. Within 30 days of receiving the items, customers can initiate a return request for a refund. However, this policy only applies to items purchased directly from the Oru Kayak website and not from third-party distributors. The customer is responsible for the return shipping charges, and outbound shipping charges from the original order are not refunded. It's important to note that refurbished kayaks and gift cards are exempt from return. Additionally, items over 30 days old and damaged items due to misuse are not eligible for return. If a kayak is returned in good condition but has been used or the original packaging is missing, a restocking fee of up to 10% may apply. To initiate a return, customers need to complete a return request form on the Oru Kayak website, providing pictures and a brief explanation for the return. Once the return is approved, customers will receive a prepaid shipping label and guidelines for returning the items. The refund will be processed within 3 to 5 business days once the package is in transit.
