Oru Kayak

Oru Kayak is a brand that was founded by a group of fun-loving makers and doers who are passionate about connecting people with the water. The company was established in San Francisco, California and has since moved to an old warehouse-style sewing factory in Emeryville, CA. With inspiration drawn from Greenland kayaks and Japanese origami, Oru Kayak offers a range of innovative folding kayaks that are perfect for exploring both the Bay and the ocean. Their unique designs are not only functional but also convenient, as they can be easily folded and transported. Whether you're a beginner or an experienced paddler, Oru Kayak provides a variety of options to suit your needs. Join the Oru Kayak community and experience the joy of exploring nature in a whole new way.

Oru Kayak targets outdoor enthusiasts, adventurers, and water lovers who value innovation and convenience in their equipment. The brand's unique folding kayaks may attract both beginners and experienced paddlers looking for a novel and accessible way to explore bodies of water. Oru Kayak's community-oriented approach also fosters a sense of connection among its users.

• The Oru Kayak provides a similar kayak experience to a hard-sided kayak, but with the added benefit of being portable and easy to transport.
• The kayak performs well in various water conditions, including calm and choppy water.
• Setting up and breaking down the kayak gets easier and quicker with each use.
• The kayak is lightweight, strong, and portable, making it convenient to transport.
• The kayak is stable in the water and tracks well.
• The assembly process, although initially stiff, becomes easier with practice.
• The Beach LT model is comfortable to paddle and does not cause lower back pain.
• The kayak fits in the hatchback of a car, allowing for easy transportation.
• The unfolding and repacking process is fun and easy.
• The Beach LT model is safe, stable, and easy to maneuver in various water settings.
• The kayak is durable and has remained in good condition after 4 years of use.

• Customer service was unhelpful and provided little information
• Instructions were unclear and confusing
• Water infiltration between the plastic rills, causing concern about durability
• The kayak is too light and fish tails
• The kayak is too wide when folded and difficult to store
• Customer suggests an upgrade program or more sales options
• Customer does not trust the longevity of the kayak's clips
• Customer recommends buying a larger model for larger bodies of water
• Customer appreciates the portability and the free phone bag included
• Customer suggests including safety bags for increased confidence on the water

We don't have any information on Oru Kayak's shipping policy available at this time.

Oru Kayak has a customer-friendly return policy to ensure that customers are satisfied with their purchase. Within 30 days of receiving the items, customers can initiate a return request for a refund. However, this policy only applies to items purchased directly from the Oru Kayak website and not from third-party distributors. The customer is responsible for the return shipping charges, and outbound shipping charges from the original order are not refunded. It's important to note that refurbished kayaks and gift cards are exempt from return. Additionally, items over 30 days old and damaged items due to misuse are not eligible for return. If a kayak is returned in good condition but has been used or the original packaging is missing, a restocking fee of up to 10% may apply. To initiate a return, customers need to complete a return request form on the Oru Kayak website, providing pictures and a brief explanation for the return. Once the return is approved, customers will receive a prepaid shipping label and guidelines for returning the items. The refund will be processed within 3 to 5 business days once the package is in transit.