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Oru Kayak
"Oru Kayak: The ultimate solution for adventurous water explorers. Inspired by origami, their lightweight and portable kayaks are perfect for eco-conscious adventurers seeking hassle-free outdoor experiences."
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DTCetc Score
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DTCetc’s Take
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Oru Kayak was founded in San Francisco in 2012 by a group of nature-loving individuals who wanted to change the way people connect with the water. Their innovative kayaks draw inspiration from Greenland kayaks and Japanese origami, resulting in lightweight and portable kayaks that can be easily stored and transported. Oru Kayak's products, including the Coast and Beach kayaks, are perfect for adventurers who want to explore the waters around them without the hassle of traditional kayaks.
Oru Kayak shoppers are adventurous, nature-loving individuals who value innovation and convenience in their outdoor pursuits. They appreciate lightweight, portable solutions that allow them to connect with the water in a hassle-free manner. These customers are likely to be environmentally conscious and enjoy exploring new destinations.
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Here's what shoppers have to say:
- Customers love the Oru Kayak for its ease of use and portability, making it accessible for seniors and those without roof racks.
- Oru Kayak's customer service is highly praised for their quick and helpful responses to inquiries and requests.
- Fast delivery
Cons
- Poor customer service experience
- Lack of communication from the company
- Issues with warranty and replacement parts
Oru Kayak ships U.S. orders via UPS ground and does not deliver to APO or PO boxes. A signature is required for delivery due to the large size and cost of the kayaks.
Oru Kayak allows customers to submit a return and receive a refund for their purchase within 30 days of receipt. This policy applies to all items purchased on their site, but they only accept returns for products purchased from orukayak.com. To start a return, customers must contact Oru Kayak within 30 days of receiving their items.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
75
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100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
81
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100
This brand offers products that are on the pricey side.
Target Audience
Adventurous, innovative, nature-lovers
Stereotype
Adventurer
Pricing Rating
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Sustainability Score
75
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100
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Quality Score
80
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DTCetc Score
81
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100
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