Oodee

Introducing Oodee, the skincare brand revolutionizing the industry with their Allergen Neutral™ formulas. Backed by science and powered by plants, Oodee offers high-performance, nutrient-rich products that are free from known allergens. Experience the difference and give your skin the allergy assurances and nutritional goodness it deserves.

Category
Beauty
Specialty
Socials
84
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Cruelty Free
Sustainable

DTCetc’s Take

About Oodee

Oodee is a revolutionary skincare brand that is changing the face of skincare as we know it. Oodee is on a mission to provide evidence-based and allergen-neutral skincare solutions for women who struggle with random skin flare-ups. What sets Oodee apart is their commitment to eliminating all known food and fragrance allergens from their products, giving customers the control and freedom they deserve. With their Allergen Neutral™ formulas, backed by science and powered by plants, Oodee offers high-performance, nutrient-rich skincare that feeds the skin from the outside in. From collagen-boosting prickly pear to calming Atlantic kelp, Oodee harnesses the power of nature's pharmacy to deliver natural, innovative, and nutrient-rich products. With their sustainable and cruelty-free approach, Oodee ensures that their products are not only good for your skin but also good for the environment. Experience the difference with Oodee and give your skin the allergy assurances and nutritional goodness it deserves.

Who Shops At Oodee

The Oodee customer is a conscientious woman, tired of random skin flare-ups and searching for evidence-based skincare. She values allergen-neutral solutions that put her in control of her skin's health. Guided by science and a love for the environment, she's drawn to the natural and sustainable philosophy of Oodee. The brand's cruelty-free approach and innovative, nutrient-rich products reflect her desires for high-performance skincare without the fear of allergies.

What customers love about Oodee

Here's what shoppers have to say:
  • Oodee has changed my life. At the age of 53, I am finally happy with my skin.
  • Nova definitely softens, plumps, and diminishes fine lines on mature skin.
  • Oodee is a game changer for those with dermatitis around the eye area.
  • Nova is a beautiful touch of luxury that leaves the skin soft, supple, and well nourished.
  • A little goes a long way with Nova, and it is quickly absorbed into the skin without leaving a greasy feeling.
  • Users have seen improved skin and reduced acne after using Nova.
  • Nova is allergen neutral and cruelty-free, which is important to many customers.
Cons
  • The quality of Oodee products is inconsistent.
  • Oodee's customer service is slow and unresponsive.
  • The prices of Oodee products are too high for the value they provide.
  • Oodee's website is difficult to navigate and lacks important information.

Oodee's Shipping Policy

Oodee offers a convenient and reliable shipping policy for both domestic and international orders. For customers within the UK, standard delivery is free and estimated to arrive within 2-3 business days. There is also an express delivery option available for a fee of £5.00 for orders under £150, while orders over £150 qualify for free express delivery. Express delivery ensures next-day delivery for orders placed before 3pm BST on weekdays. However, please note that orders to certain regions such as the Scottish Highlands, Channel Islands, Isle of Wight, and Northern Ireland may take an additional 2-3 working days even with express delivery. For international customers, Oodee offers free standard international delivery to Europe, the USA, Canada, Australia, New Zealand, Hong Kong, and Singapore. The estimated delivery time for international orders is around 5-12 business days. However, it is important to note that customers outside of the United Kingdom may be subject to customs fees, import duties, and taxes imposed by their respective countries. Oodee does not cover these additional charges, and customers are responsible for paying them. It is recommended to contact your local customs office or tax authority for specific information regarding customs clearance and any applicable fees. Overall, Oodee strives to provide a smooth and efficient shipping experience, ensuring that customers receive their orders in a timely manner.

Oodee's Return Policy

Oodee offers an easy 60-day return policy for customers who are unhappy with their purchase. To initiate a return, customers must email hello@oodee.com to receive a returns number. The product must be returned at least half-full within 60 days of the order date. Customers are responsible for covering the costs associated with the return shipping. Once the product is received, Oodee will issue a refund to the same payment method used for the purchase. The refund will include the product cost and the delivery costs up to the amount of the standard delivery charge. If the order received a discount or offer, the refund will be recalculated based on the products retained and any applicable discounts. The time taken to credit the customer's credit or debit card is determined by the card provider and is typically between 10-15 business days. If the product was purchased from another e-tailer, the customer must arrange the return directly with them according to their own returns policy. There is no information provided about any restrictions on returns or items that cannot be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Sensitivities & Allergies

Stereotype

Sensitive

Pricing Rating
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70
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Sustainability Score
90
/
100
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Quality Score
75
/
100
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DTCetc Score
84
/
100
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Oodee on Socials

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Oodee (@Oodee) • Instagram photos and videos

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