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Ontario Cannabis Store
The only legal online retailer of recreational cannabis in Ontario, OCS.ca offers a variety of products including dried flower, pre-rolls, oils, edibles, vapes, extracts, CBD and THC capsules and accessories. All products are delivered free through Canada Post, directly to your door in 4 - 8 business days after your order is placed.
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DTCetc’s Take
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Ontario Cannabis Store is a leading provider of legal recreational cannabis products in Ontario, Canada. Ontario Cannabis Store is a Crown agency solely owned by the Province of Ontario and reports to the Ministry of Finance. With a strong commitment to safety and responsible access, Ontario Cannabis Store offers a wide range of cannabis products from a diverse group of Licensed Producers authorized by Health Canada. Whether you are a new or experienced cannabis consumer, Ontario Cannabis Store provides educational resources and product specialists to help you make informed choices. Their online store, OCS.ca, offers convenient delivery to every corner of Ontario, ensuring that customers receive legal and clearly labelled products. With a focus on social responsibility, Ontario Cannabis Store strives to make every purchase a responsible one.
Ontario Cannabis Store caters to a broad spectrum of customers who value safety, variety, and responsible consumption in their cannabis purchases. These shoppers range from newcomers looking for detailed educational resources to experienced cannabis consumers seeking a diverse array of Health Canada-approved products. They appreciate Ontario Cannabis Store's commitment to responsible access, as well as the convenience of online shopping with delivery across Ontario. By shopping with Ontario Cannabis Store, customers are making a conscious choice for legally sourced, clearly labelled, and socially responsible cannabis products.
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Here's what shoppers have to say:
- The flower was fresh and the price was good
- The delivery was awesome with notifications about arrival time
- The taste of the product is awesome
- There are lots of excellent deals and a great selection
- The website design is beautiful and functional
- Shipping is prompt and free
- Even in rural areas, the delivery arrives within a couple of days
- There are great deals on small amounts and a variety of extracts
- Every order has arrived on time
- Free shipping is fast, especially in southern Ontario
- OCS is not responsible for dry products or underweight packages
- The products are quality, well-sealed, and arrive in good time
- The Genius pipe purchased from OCS arrived quickly and as described
Cons
- The seeds had issues with germination and quality
- Customer support was unhelpful and did not provide solutions
- There were issues with the seed selection, causing disappointment
- The order took a long time to arrive with no updates or communication
- The customer service hours were limited and inconvenient
- There was a lack of communication about delays or technical issues
- OCS is poorly managed, inefficient, and lacks accountability
- The customer had a frustrating experience with OCS
- Delivery issues and lack of communication made the customer consider alternative options
Ontario Cannabis Store offers three options for delivery: Same-Day Delivery by Domain Express, Express Delivery (within three days) by Domain Express, and Xpresspost Delivery (within five to 10 business days) by Canada Post.
Ontario Cannabis Store has a return policy that allows customers to return unopened cannabis products within 14 days of purchase. However, accessories are considered final sale and cannot be returned. If a customer wishes to make a return, they can refer to the return policy on the website or call 1-888-910-0627 for assistance. It is important to note that only unopened cannabis products are eligible for return, and accessories cannot be returned under any circumstances.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
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This brand offers products that are on the pricey side.
Quality Score
85
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This brand offers products that are on the pricey side.
DTCetc Score
62
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This brand offers products that are on the pricey side.
Target Audience
Legal, informed, responsible
Stereotype
Conscious
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Sustainability Score
50
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Quality Score
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100
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DTCetc Score
62
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