OEM
OEM is a healthcare brand that prioritizes mental health, elderly care, and equality. Their Nourishing Lip Balm (Menthol) offers a soothing and healing experience. As a participant in the CBD industry, OEM is dedicated to supporting Black, Latinx, and Indigenous communities.
In the wild
Campaign & product imagery, pulled straight from the source. Drag to explore →
The story
OEM is a direct-to-consumer brand founded by Shun Kinoshita, who was diagnosed with multiple sclerosis in 2016. The brand emerged from Kinoshita's personal health journey and philosophy that healthcare should address root causes rather than just treat symptoms.
For people seeking health solutions that go beyond symptom management.
The DTCetc bottomline
What customers say
- Founded by someone with lived experience managing a serious health condition
- Offers 30-day returns on unopened products in new condition
- Provides tracking numbers for all shipped orders
- Full refunds issued to original payment method for returns
Popular products
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10 OEM shipping policy
Orders are processed within 1-3 business days and include a tracking number via email confirmation. Shipping pauses after holiday cutoff until January 2nd, and customers are responsible for all customs fees, taxes, and duties.
OEM return policy
30-day return window
OEM accepts returns of unopened products in new condition within 30 days of purchase for a full refund to the original payment method, excluding original shipping charges. Returns are processed within two weeks with email confirmation.
