Misfits Health

Misfits Health is a plant-based snack company founded in 2020 with the mission to create delicious and indulgent snacks that are high in protein, dairy-free, and low in sugar. Their products are perfect for those who love chocolate but want to maintain a healthy lifestyle. Misfits Health has a wide range of protein bars available in various irresistible flavors that can be found in gyms, supermarkets, and health food shops across the UK. The company has shipped orders to 99 different countries and has exciting new product launches coming soon. Misfits Health is committed to their customers and values their feedback above all else.

Misfits Health appeals to health-conscious snackers who crave delicious, plant-based treats without compromising their nutritional goals. These customers appreciate indulgence without guilt, valuing high-protein, dairy-free, and low-sugar options. They stay informed about new product launches and engage with the brand's community.

• Delivery was sooner than initially announced and the bars themselves are absolutely incredible.
• The speculoos bar is a game changer when it comes to protein bars.
• Misfits protein bars are the best around right now and I've tried my fair few vegan protein bars over the years.
• Shipping was fast and perfect.
• Bars arrived perfectly intact with no melting.
• Fantastic 10/10 recommendation.

• The taste of the protein bars is subpar and lacks flavor
• Shipping costs are higher than expected
• Customer service could be improved
• The bars are not worth the price and have a dry texture
• Some flavors may not be suitable for those with nut allergies
• The bars do not live up to expectations and are not recommended

Misfits Health provides customers with a tracking link via email once their order has been shipped, which may take 2-3 days from the time of purchase. If the email is not received within this timeframe, customers can contact the customer service team for assistance. Delivery may take a few extra days, and customers are advised to keep an eye on their tracking link for the latest updates. If the order has not been received after the estimated timeframe, customers can contact the brand through email with their order number for investigation. If the customer is unavailable at the time of delivery, the courier will attempt delivery the next working day.

Misfits Health has a return policy that lasts for 14 days. If the 14-day period has passed, the company cannot offer a refund or exchange. To be eligible for a return, the item must be unused and in the same condition as it was received, with the original packaging. Customers can create a free returns label by clicking on the provided link, which will generate a QR code that does not require a printer. The items must be packaged carefully, and a note must be included with the customer's name, address, order number, and reason for return. Once the return is received and inspected, the company will send an email to notify the customer of its approval or rejection. If approved, the refund will be processed within five working days and credited to the original method of payment. Misfits Health can exchange a flavor once the returned order is received in perfect condition. The company will send a confirmation email once the return has been processed, and customers should allow three working days to receive their refund.