Merci Handy

Merci Handy delivers the best, simplest, and most honest skin products ever. Their fun and colorful packaging makes their products a delight to use and display. Customers appreciate their high-quality ingredients and easy-to-use everyday products.

Category
Beauty
Specialty
Socials
80
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Merci Handy

Merci Handy is a cosmetic brand founded in France in 2014 by two friends, Louis and Roland. They wanted to create a line of clean and easy-to-use everyday products that would disrupt the market. Merci Handy's mission is to deliver the best, simplest, and most honest skin products ever. Their products range from hand sanitizers to face mists and lip balms, all made with high-quality ingredients. Merci Handy stands out for its fun and colorful packaging, making their products a delight to use and display.

Who Shops At Merci Handy

Merci Handy customers are individuals who appreciate clean, easy-to-use, and fun everyday products. They value the brand's high-quality ingredients and colorful packaging, making their products a delight to use and display. Merci Handy shoppers enjoy the simplicity and honesty of the brand's skincare offerings.

What customers love about Merci Handy

Here's what shoppers have to say:
  • The company has phenomenal customer service and is willing to go above and beyond to meet customers' needs
  • The scents of the hand sanitizers are amazing and the limited edition designs are adorable
  • The company offers excellent effective products, great collabs, and the best customer service
  • The hand sanitizers have nice colors and scents, are perfect to carry around, and meet worldwide guidelines with 67% alc
Cons
  • The brand's customer service could be improved.
  • Shipping costs may be a concern for some customers.
  • The brand's promotional offers may not always be reliable.

Merci Handy's Shipping Policy

Merci Handy offers shipping to various locations including mainland France, Monaco, Corsica, and overseas territories. Deliveries within mainland France are provided by either Mondial Relay or Colissimo domicile without signature, with a delivery time of 2 to 5 working days depending on the chosen delivery method. Overseas deliveries have a fixed rate of €15.00, and the brand offers free overseas shipping costs for purchases over €100. For deliveries to other European countries, customers must order directly from the Merci Handy EU site. Deliveries are made by Colissimo domicile without signature and by Mondial Relay at a relay point.

Merci Handy's Return Policy

Merci Handy has a straightforward return policy for its products. To return an item, customers must fill out a form specifying the order number, product(s) being returned, reason(s) for the return, and request for reimbursement. The form must be included in the package along with the returned item(s). It is recommended that customers choose a shipping method with a tracking number, as Merci Handy will not accept claims without one.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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85
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
62
/
100
This brand offers products that are on the pricey side.
Target Audience

Clean, fun, honest

Stereotype

Trendy

Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
80
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100
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DTCetc Score
62
/
100
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Merci Handy on Socials

View this profile on Instagram

Merci Handy (@Merci Handy) • Instagram photos and videos

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