Journ
ourjourn.com/Journ is a skincare-focused-cosmetics brand that offers efficacious products for women with medium to deeper skin tones. Their products are designed to conceal specific skin concerns for a flawless look while also helping to improve them over time. The brand is dedicated to creating a more inclusive beauty industry and empowering women along their unique journey.
About Journ
Journ is a skincare-focused-cosmetics brand founded in 2019 by Sara Shah. Based on her personal journey with acne and the scars it left behind, Sara created Journ to offer efficacious products for women with medium to deeper skin tones. Journ's products are designed to conceal specific skin concerns for a flawless look while also helping to improve them over time. The brand's name, Journ, is an ode to every woman's unique journey, which the brand hopes to be a part of while inspiring and empowering them along the way. Journ's products are made with love and purpose, and the brand is dedicated to creating a more inclusive beauty industry.
Who Shops At Journ
Journ customers are women with medium to deeper skin tones who seek skincare-focused cosmetics that address specific concerns. The brand's dedication to inclusivity, empowerment, and efficacious products that improve skin over time appeals to individuals who prioritize their skin's health and beauty.
What Customers Love About Journ
- Journ's Matcha product helps treat and minimize pores, texture, and oil, while also reducing redness.
- Journ's product for dark circles is effective in covering them up and receives high praise from users.
- Journ's Marrakech corrector is a favorite among makeup artists for its ability to work on problematic skin and blend well with full coverage foundation.
- Journ's Alpenglow product is a hit with users who appreciate its ability to make them look natural and beautiful, without highlighting wrinkles or dark spots.
- Journ's products receive high praise from a certified Medical Esthetician, who notes their effectiveness and rarity in the market.
Things to Consider
- Journ's products may not effectively cover all types of skin imperfections.
- Some customers may not find Journ's products to be worth the cost.
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Journ’s Shipping Policy
Journ offers free shipping to US and Canada for all orders, as well as for international orders over $50. However, international orders may incur import duties and taxes, which the customer will be responsible for paying. Journ recommends calculating these costs before placing an order. If the customer refuses to pay these fees, Journ cannot refund or cancel the order unless the package is returned.
Journ’s Return Policy
Journ offers a 30 day RISK-FREE trial for their products. Customers who are unsatisfied with their purchase can contact Journ with their order number within 30 days of receiving their order to initiate a return. However, customers are only able to return one of each type of item for a full refund and only on their first order. If a customer orders multiple units of the same product, only one unit will qualify for a refund. Shipping charges and Journ Gift Cards are not refundable. The full amount will be refunded to the original method of payment.
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