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DTCetc’s Take
Popular Products
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Javy Coffee was founded by a group of passionate coffee lovers who wanted to make a positive impact on the world. They started in 2018 with a mission to provide custom coffee that is convenient without compromising on quality. Javy sources its coffee beans from farms all over the world that prioritize regenerative farming practices. This means that the coffee is not only delicious but also ethically and sustainably sourced. Javy is committed to leaving a positive environmental, social, and governance impact, and is proud to partner with Raíz Sustainability® to achieve this goal. By choosing Javy, customers can enjoy a delicious cup of coffee while also supporting a company that cares about the planet and the people who live on it.
Javy Coffee is loved by coffee enthusiasts who want a delicious, ethically sourced cup of coffee that supports regenerative farming practices. These customers also value the brand's commitment to environmental, social, and governance impact.
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Here's what shoppers have to say:
- Customers love the taste and quality of Javy coffee concentrate
- The concentrate is easy to use and convenient for making coffee at home or on-the-go
- Many customers appreciate the cost savings compared to buying coffee from a shop
- There are a variety of flavors to choose from, including seasonal options
- Customers appreciate that Javy does not contain artificial sweeteners or sugar
Cons
- The taste of Javy products is unpleasant and unappetizing.
- Javy's coffee and cold brew lack the desired strength and flavor.
- The flavors of Javy products are off-putting and do not match their descriptions.
- The instructions for Javy are unclear and difficult to follow.
- Javy is overpriced and poorly designed, leading to product waste and messiness.
Javy's shipping policy indicates that orders will be processed within 3 to 7 business days, with no shipment made during weekends and holidays. Shipping rates will be automatically calculated based on the shipping details provided during checkout. Free shipping offers are only valid for orders within the USA. Shipment to P.O. boxes or APO/FPO addresses is accepted only within the US, US Territories, and APO/FDO/DPO. Once the order has been shipped, the sender will receive a shipment confirmation with tracking number(s) via email. Customs duties and taxes imposed during or after the shipment are the customer's responsibility. Javy will not be liable for any damaged or lost products during shipment. If the order shows as delivered but has not been received, customers are advised to check with their local post office within 15 days of delivery. Javy will reship the order on a priority basis in case of lost or damaged orders.
Javy offers a 30 Day Money Back Satisfaction Guarantee on first orders only. This policy does not apply to subsequent orders. To receive a refund on processed or shipped orders, the order must be refused upon delivery or returned unopened to the warehouse. The company will provide a prepaid return label. For orders with multiple bottles, a full refund is issued only upon return of all unopened bottles. If only some bottles are returned, the satisfaction guarantee becomes void.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
78
/
100
This brand offers products that are on the pricey side.
DTCetc Score
75
/
100
This brand offers products that are on the pricey side.
Target Audience
Ethical coffee lovers
Stereotype
Eco-conscious
Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
78
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100
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DTCetc Score
75
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100
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