Hypop

Hypop is a brand that specializes in providing quality photo and video equipment at competitive prices, catering to entry-to-mid-level photographers. With over 3000 products and SKUs, their range includes studio lighting, flash, continuous and LED lighting, camera accessories, and paper backdrops. Hypop prides itself on offering the best customer service in a fun and educational way, with a focus on attracting everyday content creators. In addition to being an online-only business, they also have a Sydney showroom in Alexandria. Hypop's success is attributed to their young and dynamic team, who blend their expertise and technical know-how with straightforward, friendly service.

Hypop attracts entry-to-mid-level photographers and everyday content creators who are looking for quality photo and video equipment at competitive prices. With a wide range of products and excellent customer service, Hypop is a go-to choice for photography enthusiasts.

Hypop has a prompt shipping policy for orders that have been paid for and cleared through various payment methods such as Credit Card, PayPal, Afterpay, Zip or bank account. Once payment has been received, the item will be immediately shipped to avoid any delay in receiving the item.

Hypop offers a return policy for most of their products. Customers who have changed their minds about their purchase can request an exchange or store credit by lodging an RMA claim within 7 days of receiving their order. All returns, exchanges, and warranty cases must be lodged through their RMA system. For Propsyland products, customers have 48 hours from receipt of delivery to request an RMA claim. It is important to inspect the item on receipt and report any faults within 48 hours for a resolution.