Hubble

Hubble contacts are a breakthrough in affordable daily contact lenses. They're soft, comfortable and naturally clear. Hubble is one of the most affordable soft contact lenses you can buy, but they're not just affordable. Hubble contacts are also designed using advanced technology to give clearer vision and sharper eyesight than other brands.

Category
Wellness
Specialty
Socials
70
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Hubble

Hubble is a brand that aims to make buying contact lenses and glasses a simple and hassle-free experience. Founded by a team of passionate individuals, Hubble Contacts was created with the goal of making contact lenses accessible and affordable to as many people as possible. Over the years, Hubble has evolved and adapted to the changing needs of its customers, expanding its product line to include high-quality eyeglasses and sunglasses. With a focus on quality and comfort, Hubble offers daily contacts designed for all-day wear, with UV protection and a trim, thin edge for easy insertion and removal. Their eyeglasses and sunglasses feature impact-resistant lenses, durable barrel hinges, and stylish frames that are hand-assembled and made to order. With personalized options such as anti-reflective, anti-glare, and blue light filtering coatings, Hubble ensures that customers can find the perfect pair of glasses to suit their needs. With Hubble, customers can trust that they are receiving top-notch eye care and exceptional customer service.

Who Shops At Hubble

Hubble would be useful for customers who are looking for a hassle-free and convenient experience when purchasing contact lenses and glasses. These customers value simplicity and ease in their shopping process. They want to spend less time dealing with customer service and searching for the right products, and more time enjoying the world around them. For contact lens customers, Hubble offers a personalized subscription service that allows them to choose their refill frequency. This gives customers control over their contact lens supply and ensures that they receive their lenses right when they need them. Hubble's contacts are designed for all-day comfort and ease of use, with UV protection and a thin edge that makes them easy to insert and remove. These customers value quality and comfort in their contact lenses. For glasses and sunglasses customers, Hubble offers high-quality lenses and stylish frames at an affordable price. The glasses and sunglasses come with impact-resistant lenses, durable hinges, and padded temple tips for extra comfort. Customers can personalize their glasses with various coatings, such as anti-reflective and anti-glare, and add blue light filtering for eye protection. These customers value both style and durability in their eyewear. Overall, Hubble aligns with the values of customers who want a simple and hassle-free shopping experience for their contact lenses and glasses. They appreciate the convenience of a subscription service, the comfort and quality of the products, and the ability to personalize their eyewear. Hubble allows these customers to focus on the things that matter to them, while taking care of their eye care needs.

What customers love about Hubble

Here's what shoppers have to say:
  • The quality of Hubble contacts is great and they are very comfortable.
  • The packaging is clear and the prices are good.
  • The customer service provided by Hubble is excellent and responsive.
  • Hubble offers a flexible and convenient subscription model for contact lens delivery.
  • The contacts are of good quality and keep the eyes hydrated throughout the day.
  • Hubble provides quick and reliable delivery right to the customer's door.
  • The contacts are comfortable for all-day wear and easy to distinguish between left and right eye.
  • Hubble's customer service is prompt and helpful in resolving any issues or concerns.
  • The auto-pay feature of Hubble ensures that the customer never runs out of contacts.
  • Overall, Hubble offers good quality and convenience at an affordable price.
Cons
  • Outdated and low quality contacts
  • Poor vision correction
  • Potential for eye damage
  • Uncomfortable and painful
  • Worsened dry eye symptoms
  • Higher cost than expected
  • Dries out eyes quickly and lacks comfort
  • Limited options for different eye shapes

Hubble's Shipping Policy

Hubble currently offers shipping to the United States, including Puerto Rico, Guam, the U.S. Virgin Islands, and military APO/DPO/FPO addresses. For regular shipments, they use USPS Standard Economy Shipping, which typically takes between 5-10 business days. However, shipments to areas outside the continental United States may take longer. The contact lens starter pack includes free shipping, and after that, there is a $3 charge for shipping and handling on each contact lens delivery. Glasses, sunglasses, and accessories also include free shipping. Unfortunately, Hubble does not offer expedited shipping options or international shipping at this time. Customers are provided with a tracking link to monitor the progress of their orders, and they can also check their order status in the online Member Portal.

Hubble's Return Policy

Hubble offers a generous return policy for their customers. If you are not satisfied with your purchase, you can return any unopened boxes or frames within 14 days for a full refund. To initiate a return, customers must follow the instructions provided by Hubble. It is important to note that only unopened items are eligible for return. Unfortunately, there is no information available about the processing time for returns. However, it is clear that Hubble does not accept returns on opened products.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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60
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
70
/
100
This brand offers products that are on the pricey side.
Target Audience

Young adults

Stereotype

Modern

Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
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$
$
$
60
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Sustainability Score
50
/
100
This is a placeholder
Quality Score
90
/
100
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DTCetc Score
70
/
100
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Hubble on Socials

View this profile on Instagram

Hubble (@Hubble) • Instagram photos and videos

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