Cotopaxi

Cotopaxi is a sustainable outdoor apparel and equipment company founded in Salt Lake City, Utah in 2014 by Davis Smith, Stephen Jacob, and CJ Whittaker. The brand uses sustainable and ethical sourcing and manufacturing methods for all its clothing and equipment, and allocates 1% of its total revenue to the nonprofit Cotopaxi Foundation to channel money to groups dedicated to causes like refugee assistance, poverty alleviation, and community development. The brand offers a wide range of outdoor apparel and equipment for all kinds of outdoor adventures, from backpacks and jackets to climbers’ chalk bags. It also offers installment payment plans and free shipping in the US on orders of $99 and up, as well as refer-a-friend rewards and multi-item bundle discounts. The company also organizes the Cotopaxi Questival adventure race, a 24-hour team scavenger hunt, with proceeds going to local nonprofits.

Customers who prioritize sustainability and ethical sourcing in their purchasing decisions would find Cotopaxi useful. These customers are likely to be eco-conscious and concerned about the impact of their purchases on the environment and society. They look for brands that prioritize sustainable and ethical practices in their sourcing and manufacturing processes, and are willing to pay a premium for products that align with their values.

Cotopaxi aligns with these customers' values by using sustainable and ethical sourcing and manufacturing methods for all its clothing and equipment. The brand also allocates 1% of its total revenue to the nonprofit Cotopaxi Foundation, which supports causes like refugee assistance, poverty alleviation, and community development. This commitment to social and environmental responsibility resonates with customers who prioritize these values in their purchasing decisions.

In addition to its sustainability efforts, Cotopaxi offers a wide range of outdoor apparel and equipment for all kinds of outdoor adventures, from backpacks and jackets to climbers’ chalk bags. The brand also offers installment payment plans and refer-a-friend rewards, making it accessible to a wider range of customers.

Overall, customers who prioritize sustainability and ethical sourcing in their purchasing decisions would find Cotopaxi useful due to the brand's commitment to these values and its range of outdoor apparel and equipment.

• Quality is unmatched and the brand mission is admirable, focusing on sustainability and giving back.
• Products are distinctive because of the color-blocking and are lightweight and functional.
• High-quality products with fun and performance-based designs.
• Colorways are customizable, and the random color combinations provide an element of surprise.
• Durable and great mission.

• The functionality of Cotopaxi's products could be improved.
• There are limited options for color combinations when ordering online.
• The layout of Cotopaxi's products could be more user-friendly.

Cotopaxi ships domestically within 14 days of purchase via DHL, USPS, or FedEx. Shipping is free for orders over $50. The brand does not cover taxes or custom fees incurred upon delivery.For international orders, Cotopaxi ships to most countries around the world, excluding Russia and Brazil. Shipping is free for orders over $150. The brand does not cover taxes or custom fees incurred upon delivery.

Cotopaxi offers returns for US orders within 30 days of purchase. To initiate a return, customers need to go to the Cotopaxi login page or scroll down to the navigation menu at the bottom of the website, and find “Returns” under the “Support” tab. Customers will be sent a free return label and will receive a refund within 14 days of the product being returned to the distribution center. Refunds for store credit are free, but refunds to the original payment method require a $5 restocking fee. International sales are final and cannot be returned.