mnml

mnml is a United States-based modern apparel retailer that sells men's Clothing. Mnml wants to keep things simple by offering high quality pieces that merge seemlessly with your preset style. Their modern aesthetic and progressive sillouhettes make their costumers look and feel invincible.

Category
Apparel
Specialty
64
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

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About mnml

mnml is a fashion brand founded by a team of industry veterans who believe in keeping things simple. The brand offers progressive silhouettes and wardrobe staples sold at a fair price, without the traditional retail markups. The team is constantly experimenting with fabrics and designing new silhouettes to stay on the forefront of fashion. mnml produces high-quality garments from carefully selected factories that meet their standards. The brand sells online only, which allows them to avoid the huge markups associated with traditional retail. With a focus on simplicity and fair pricing, mnml offers a refreshing approach to fashion.

Who Shops At mnml

mnml's clientele consists of modern, style-conscious individuals who appreciate simplicity, versatility, and affordability in their wardrobe. These shoppers value the brand's dedication to experimentation with fabrics and silhouettes, knowing that they are always at the cutting edge of fashion. By shopping at mnml, customers can build a collection of progressive, high-quality garments without breaking the bank. This brand resonates with those who want to make a statement in their everyday wear and enjoy the convenience of online shopping. Ideal for the minimalist who seeks quality and style without the traditional retail markup.

mnml Pros & Cons according to customers

Pros
  • Quick and easy ordering process
  • Excellent customer service
  • High-quality products
  • Good fit for tall people
  • Reasonable prices
  • Smooth delivery process
  • Helpful customer service for resolving issues
Cons
  • Shipping and refund issues have been reported by customers.
  • Customer service has been criticized for being unresponsive and providing copy/paste responses.
  • The company has been accused of charging undisclosed restocking fees for returns.
  • Reports of fake tracking numbers and lost packages have been made.
  • Refunds have been delayed for weeks or even months according to some customers.

mnml's Shipping Policy

Mnml offers free standard shipping on U.S. orders over $74.99. Domestic orders are shipped the same business day if placed before 12PM Pacific Time, and orders placed on Friday after 2PM PST will be shipped the next business day. Standard shipments will be sent via USPS, FedEx, or DHL depending on the location. Orders with shipping addresses in Hawaii, Alaska, PO Boxes, APO/FO & U.S. Territories will be shipped via USPS Priority. International orders are shipped via DHL and are typically delivered within 7-21 business days from the date of shipment. All applicable customs and import duties, fees, and taxes are the responsibility of the customer. Mnml ships packages both DDU and DDP, with DDU packages subject to import fees upon collecting their package. International returns initiated due to refusal to pay duties and taxes will be subject to a $25 restocking fee deducted from the refund amount.

mnml's Return Policy

mnml offers a flexible return policy to ensure customer satisfaction. Returns, refunds, or exchanges are accepted for all merchandise except for sales items. The returned merchandise must be postmarked and mailed within 30 days from the date of receipt and must be unworn with the original tags attached and in the original packaging. International returns due to refusal to pay duties and taxes are subject to a $25 restocking fee. To avoid any delays in processing, customers must include the original packing list with their return. Once the package is received, the warehouse will process the return, and customers will be notified via email. The company reserves the right to change its returns/refund/exchange policy at any time without notification. Customers can process a return by visiting the website and shipping the item via insured traceable mail in a secure package to the address provided.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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85
This brand offers products that are on the pricey side.
Sustainability Score
60
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
64
/
100
This brand offers products that are on the pricey side.
Target Audience

Modern minimalists

Stereotype

Minimalist

Pricing Rating
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85
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Sustainability Score
60
/
100
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Quality Score
75
/
100
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DTCetc Score
64
/
100
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