Aesop Skincare

Aesop is a skincare brand founded in 1987 in Melbourne, Australia, by the Brazilian cosmetics group, Natura & Co. They offer meticulously crafted skin, hair, and body care formulas, as well as soaps, fragrances, and hair care products. Aesop is known for its natural-feeling products and aromatic scents, and has been featured in multiple media outlets. The company has a rigorous and independent approach to developing its products and offers free samples. They are also a Certified B Corporation and collaborate with local charities. Customers can take advantage of numerous brick and mortar stores and have 90 days to return products with prepaid shipping labels. However, products are expensive in comparison to similar quality products.

Customers who value boutique skincare brands and are willing to invest in high-quality, natural products would find Aesop Skincare useful. These customers prioritize the ingredients and formulation of their skincare products and are willing to pay a premium for products that are meticulously crafted and free of harmful chemicals. They also appreciate the aromatic scents that Aesop is known for, which adds to the overall experience of using the products.

Aesop Skincare aligns with these customers' values because the brand has a rigorous and independent approach to developing its products, ensuring that they are of the highest quality. Additionally, Aesop is a Certified B Corporation, which means that they prioritize social and environmental responsibility in their business practices. Customers who value sustainability and ethical business practices will appreciate Aesop's commitment to collaborating with local charities and giving back to the community.

Overall, customers who prioritize natural, high-quality skincare products and value boutique brands with a commitment to sustainability and social responsibility will find Aesop Skincare to be a valuable addition to their skincare routine.

• Aesop products have fresh and unique scents, and the quality of the soap is high. The stores have helpful employees and the packaging is sleek and gender neutral, making them great gifts. The body lotion, exfoliant, and Rozu perfume are all highly praised. The retail store experiences are exceptional and the scents are unique and comforting.
• The hand washes and body washes have divine scents and look great. The hand soap provides a luxurious experience with its unique texture and adult scents. The body care products, soaps, and perfumes provide a perfect balance between luxury and everyday use.

• The products may not be suitable for all skin types.
• Some customers have reported experiencing skin irritation or breakouts after using Aesop Skincare products.
• The prices of the products are relatively high compared to other skincare brands.

Aesop offers complimentary standard shipping within the mainland United States and to Hawaii and Puerto Rico through FedEx ground. Shipments take approximately 2-6 business days to arrive. For customers in the continental United States, next day shipping is available at an additional cost of $20 using FedEx standard overnight shipping. For international customers, Aesop ships to various countries. Customers will be redirected to the Aesop website that services their region and prices will be displayed in the destination’s currency. Aesop offers free shipping for orders over $50 in the US and orders over $100 internationally.

Aesop offers refunds or exchanges on products that you find to be unsuitable, provided you have proof of purchase and return the item within 90 days of purchase (30 days during the holiday period). To begin a return, customers must click the link, select 'Order Enquiry' from the drop-down menu, and complete the form with the online order number. Aesop will then provide a prepaid return postage label via email along with instructions on how to return the products. Returns are not accepted on gift cards, and the company does not specify how long it takes to process a return.