Roka
Roka is a United States-based athletic apparel retailer that sells men's and women's Eyewear. Roka prioritizes performance with innovative designs that are versatile . With Roka its easy to perform your best anywhere you go.
The story
Roka is a performance eyewear brand offering sunglasses, eyeglasses, and prescription sunglasses designed for athletic activities. The brand specializes in ultralight titanium frames across multiple product lines.
Roka is for athletes and active individuals across training, running, cycling, golf, triathlon, and outdoor activities.
The DTCetc bottomline
What customers say
- Ultralight titanium frames ranging from 13g to 17g
- Multiple color options available across product lines
- Prescription sunglasses available
- Products designed for specific athletic activities
- Price point of $220 for most sunglasses models
Roka shipping policy
Free shipping over $150
Roka offers shipping to all 50 U.S. states, Washington D.C., U.S. Territories, and Minor Outlying Islands, including P.O. Boxes and APO/FPO addresses. Free standard shipping is available for orders $150 and above to the 48 continental United States. Most products ship from their fulfillment center in Dallas, TX, except for prescription and custom eyewear. Orders are processed Monday - Friday, and orders placed on weekends will ship the following Monday. Ground shipping takes 2-7 business days from the ship date, while 2-Day shipping takes 2 business days, and Next Day shipping takes 1 business day. P.O. Box deliveries typically take 5 - 10 business days. International orders placed via their U.S. website are shipped from their U.S. fulfillment center using UPS Worldwide Express Saver, and average delivery time is 2 - 4 business days. Customers are responsible for all duties and local taxes, and shipping costs vary depending on shipping address, shipping option, and preferred shipping carrier.
Roka return policy
30-day return window
Roka accepts returns or exchanges on most items within 30 days of receipt. Prescription eyewear returns are allowed but require a $20 restocking fee. The company guarantees their lab work and will rework any prescription at their cost if there is an issue. Outlet Store and other discounted items may be restricted to exchanges only or final sale only. Pricing on ROKA.com applies to in-stock items only and may not be applied to past purchases. Refunds typically take 12-15 business days to process from the day they are shipped back to the warehouse.
