Ratio Clothing
Ratio Clothing is a United States-based modern apparel retailer that sells men's Clothing. Ratio Clothing offers the perfect costum shirt for any ocassion, from work to pleasure. Ratio Clothing's broad selection of fabrics provide the perfect fit without compromising comfort.
The story
Ratio Clothing has been consolidated into Black Lapel. The same workshop that produced garments for both brands for nearly three years now operates under one unified online presence. The brand emphasizes personalized sizing and craftsmanship.
For customers seeking custom clothing with personalized sizing.
The DTCetc bottomline
What customers say
"I've tried literally at least seven MTM companies. Black Lapel is by far the all around best there is."
Ratio Clothing (also referenced as Black Lapel) delivers exceptional quality garments with outstanding customer service, though some customers note initial stiffness in fabrics and occasional slow delivery.
Ratio Clothing shipping policy
Ratio Clothing ships custom shirts via UPS, while accessories, gift cards, and swatches are generally shipped via USPS. In some cases, items may be sent with UPS or FedEx. The brand does not currently offer shipping to PO boxes or FPO/APO addresses, but customers can contact the brand to forward their shipments to these addresses using USPS, which will add approximately one to two weeks to shipping times.
Ratio Clothing return policy
90-day return window
Ratio Clothing offers a complimentary remake, alteration, or store credit for a customer's first shirt purchase. Returns and alterations must be initiated within 90 days of delivery, and the original shirt must be returned to the company for a free remake. The first shirt may be remade up to two times for free, and customers are provided with a free shipping label for US-based returns. However, remakes are subject to fabric availability, and shirts must be returned in re-sellable condition to be considered eligible for an alteration. After the first shirt, remakes and alterations are available for a fee, and the company tries to minimize remakes in these scenarios to reduce waste and costs. The company is always available to help update a customer's Blueprint if their body or preferences change over time.
