Oak and Fort Clothing

Oak and Fort is a trendy and minimalistic fashion brand founded in 2010 by husband and wife team Arjuna Thiagarajah and Min Kang. With hundreds of stores in Canada and the US, their clothing has been featured in publications like InStyle, Elle, and Forbes, and has been worn by celebrities. Oak and Fort offers a large selection of clothing and home decor items for both men and women.

Category
Apparel
Specialty
Socials
70
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Oak and Fort Clothing

Oak and Fort is a clothing store founded in 2010 by husband and wife team Arjuna Thiagarajah and Min Kang, with a focus on trendy and minimalistic fashion for women and men. With hundreds of stores located throughout Canada and the United States, the company has been featured in various publications such as InStyle, Narcity, Elle, and Forbes. Their clothing has been worn by numerous celebrities and they have a sizeable following of over 400k on Instagram. Oak and Fort offers a large inventory of clothing ranging from dresses, skirts, jeans, tops, and accessories, as well as home decor items. They offer free shipping on Canadian and US orders above $150, and Afterpay as a payment option. The company has mixed customer reviews, and there is no indication of where the clothes were made, and if their practices are eco-friendly and sustainable.

Who Shops At Name

Customers who value simplicity and minimalism in their fashion choices would find Oak and Fort Clothing useful. These customers prioritize clean lines, neutral colors, and timeless designs over flashy trends and patterns. They appreciate clothing that can be easily mixed and matched, and that can be dressed up or down depending on the occasion. Oak and Fort Clothing aligns with these customers' values by offering a wide range of minimalist clothing options that are both stylish and versatile. The company's focus on simplicity and timelessness means that customers can invest in pieces that will last for years, rather than buying into fast fashion trends that quickly go out of style. Additionally, Oak and Fort's commitment to offering a range of clothing options for both men and women means that customers of all genders can find clothing that aligns with their minimalist values. While the company's sustainability practices are unclear, customers who prioritize minimalism may also be interested in reducing their environmental impact by buying fewer, higher-quality pieces of clothing.

What customers love about Oak and Fort Clothing

Here's what shoppers have to say:
  • Oak and Fort Clothing offers trend-forward styles at an affordable price, especially for those who prefer neutral colors.
Cons
  • The overall quality of Oak and Fort Clothing could be improved.
Negative reviews about Oak and Fort Clothing:
  • The customer service is terrible and unhelpful.
  • The customer service at Oak and Fort Clothing needs improvement.
Negative reviews about Oak and Fort Clothing:
  • The prices are too high for the quality of the clothing.
  • The prices of Oak and Fort Clothing do not always reflect the quality of the products.
Negative reviews about Oak and Fort Clothing:
  • The sizing is inconsistent and can be frustrating to deal with.
  • The sizing of Oak and Fort Clothing can be inconsistent, which may cause frustration for customers.

Oak and Fort Clothing's Shipping Policy

Oak and Fort offers free shipping on domestic orders of $150 or more and a $25 flat shipping rate for international orders of $150 or more. Domestic orders of less than $150 are charged a basic rate of $10. Shipping usually takes 1 to 3 days to process and customers will be emailed a tracking number upon placing their order. Full shipping fees and destination information can be found on their website.

Oak and Fort Clothing's Return Policy

Oak and Fort Clothing offers a 45-day return policy for select items, which can be returned for in-store credit but not a monetary refund. Online orders can be returned within 45 days and are eligible for a monetary refund. Jewelry, intimates, nail lacquers, gift cards, and Oak and Fort sale items are not eligible for returns. To return an item, customers must log into their account on the Oak and Fort website and return the item within 45 days of purchase. It typically takes 2-3 weeks for the company to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
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70
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
70
/
100
This brand offers products that are on the pricey side.
DTCetc Score
64
/
100
This brand offers products that are on the pricey side.
Target Audience

Young adults

Stereotype

Minimalist

Pricing Rating
$
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$
$
$
$
$
$
$
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Sustainability Score
50
/
100
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Quality Score
70
/
100
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DTCetc Score
64
/
100
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Oak and Fort Clothing on Socials

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