Killstar

Killstar is a United Kingdom-based lifestyle apparel retailer that sells men's and women's Clothing. Killstar channels power from the inside and raw energy with their dark, gothic-like products. Their alternative, provocative styles are described like "Total Trash Haute Couture".

Category
Apparel
Specialty
Socials
90
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Killstar

Killstar was founded in the UK in 2010 and has since become a popular brand for alternative fashion enthusiasts. The brand offers a wide range of clothing and accessories inspired by gothic and alternative rock styles for both men and women. Killstar takes pride in its size inclusivity, offering plus-size apparel up to 4XL. One of the highlights of Killstar is its VIP program, which rewards customers with exclusive sales, early access to new releases, and other perks. The brand's products include dresses, leather jackets, shoes, backpacks, and more. With a cult following, Killstar is the perfect destination for those seeking unique and edgy fashion.

Who Shops At Killstar

Killstar would be useful for customers who are interested in gothic and alternative rock-inspired fashion. They offer a range of clothing, accessories, and lifestyle items for both men and women. The brand has a large following on social media and has been featured in media outlets like Huffpost. They have a VIP program that rewards customers with exclusive discounts and benefits, including plus-size options. Customers who are interested in unique and edgy clothing that combines gothic and feminine elements would find Killstar useful. These customers are likely looking for high-quality clothing that fits well and has a flattering silhouette.

What customers love about Killstar

Here's what shoppers have to say:
  • Clothing quality and design
  • Unique style and variety
  • Satisfied with purchases
Cons
  • Poor clothing quality and craftsmanship.
  • Cheap-feeling fabric.
  • Poor customer service and slow response times.
  • Shipping and delivery issues.
  • Dissatisfaction with return and refund process.

Killstar's Shipping Policy

Killstar is a UK-based clothing retailer that offers worldwide shipping, although specific regions and countries are not clearly stated. The brand's shipping policies are unclear, and there is little information regarding returns or refunds. However, Killstar rewards customers with free shipping on orders over $150 in the US and offers a VIP program that provides exclusive access to sales, discounts, and early access to new collections. The brand caters mostly to customers in the UK, European Union, and US, and prices are relatively high for the quality of the products.

Killstar's Return Policy

Unfortunately, there is little information available about Killstar's return policy. It is unclear if they accept returns or offer refunds. Customers should contact Killstar's customer service team for more information on returns and refunds. If a return is possible, customers should follow the instructions provided by the customer service team. It is also unclear if there are any restrictions on returns, such as a time limit or specific conditions for returning an item. There is no information on how long it takes for the company to process a return. It is important to note that some items may not be eligible for returns, so customers should check with the customer service team before making a purchase.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
80
/
100
This brand offers products that are on the pricey side.
Target Audience

Alternative, Goths, Edgy

Stereotype

Goth

Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
90
/
100
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DTCetc Score
80
/
100
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Killstar on Socials

View this profile on Instagram

Killstar (@Killstar) • Instagram photos and videos

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