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Front of the Pack
Front of the Pack specialise in vet-recommended dog supplements with clinically proven ingredients and created by naturopaths. We are changing what it means to be a pet health brand. We service both vets and their canine patients, and pet stores.
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Front of the Pack is a dog supplement and food brand founded by Dr. Saket Dhankar and Neil Hutchinson in 2019. They are committed to providing unparalleled support to dogs' development by embracing science and next-level standards. Their range of supplements and food is designed to help prevent common diagnoses made by US veterinarians that are preventable with the right support. Front of the Pack's products are free from pseudoscience and are deserving of your best friend's unconditional love. By working together, Front of the Pack aims to make a difference not only in the life of your pup, but in the wider canine community as well.
Front of the Pack attracts dog owners who prioritize their pets' health and wellness. These customers appreciate science-backed, high-quality supplements that help prevent common health issues, and the brand's commitment to the wider canine community.
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Here's what shoppers have to say:
- The ingredients in the products are natural and high-quality.
- Customers have seen positive results in their dogs' health, including improvements in joint problems and allergies.
- The freeze-dried treats are enjoyed by dogs and their owners appreciate knowing the ingredients.
- The company is responsive to customer feedback, such as modifying packaging to be more eco-friendly.
Cons
- The product may not work for all dogs
- Some customers have reported no improvement in their dog's condition
- While helpful for dogs with allergies, it may not completely replace other treatments
- The packaging can be inconsistent, with some orders missing the carton tube
- There have been reports of a strange odor coming from the product
Front of the Pack offers fast and efficient shipping for all domestic orders within the United States. Orders are typically processed within one business day, excluding Sundays and holidays. Customers will receive an email notification when their order has shipped and can track the status of their order through the shipping confirmation email. During busier periods of the year, such as Black Friday and the holiday season, orders may take longer to process and delivery times may be impacted. The brand offers free shipping for all orders over $20.00 and charges a flat shipping rate of $4.99 for orders under $20.00.
Front of the Pack offers a 90-day return policy for their products. If a customer wishes to return an item, they must contact the customer service team within 90 days of receiving the order via phone or email. The customer will be responsible for the costs of returning the product. Alternatively, the company may offer a 30% refund at their discretion if the customer wishes to keep the product and share it with friends or family. The refund will be processed within 3 business days and may take up to 10 business days to be returned to the customer's account.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
80
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This brand offers products that are on the pricey side.
Quality Score
80
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This brand offers products that are on the pricey side.
DTCetc Score
84
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This brand offers products that are on the pricey side.
Target Audience
Health-conscious dog owners
Stereotype
Health-conscious
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Sustainability Score
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Quality Score
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DTCetc Score
84
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