Tuft and Paw

Tuft and Paw

tuftandpaw.com

Tuft and Paw is an online pet furniture brand founded in 2016 by Jackson Cunningham. The company is based in Vancouver, British Columbia, and handcrafts unique and stylish stands, ladders, and scratch posts that blend into modern households. Tuft and Paw is known as the "West Elm" of cat furniture and has been featured in publications such as Vogue, Forbes, and The Washington Post. The brand emphasizes its commitment to animal welfare by donating a portion of each sale to support no-kill cat shelters. They also have a blog and a community forum dedicated to cat-related topics and advice.

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4.1
DTCetc Score 84 /100

In the wild

About Tuft and Paw

Tuft & Paw creates premium cat furniture and products with thoughtful design and high standards. The brand focuses on making products for cats and cat parents rather than hitting price points through corner-cutting.

Who Shops At Tuft and Paw

Cat owners who prioritize quality and design in cat furniture and accessories.

What Customers Love About Tuft and Paw

  • Flat rate shipping of $4.95 for US orders under $49, free shipping on orders $50+
  • Free shipping on Canadian orders over $100
  • Money-back guarantee on first cat litter order (up to 3 bags) within 30 days
  • Access to cat behaviorist support for product onboarding assistance
  • 5-10 business day standard shipping timeframe

Tuft and Paw’s Shipping Policy

US orders ship flat rate $4.95 for orders under $49 or free for $50+. Canadian orders ship flat rate $4.95 for orders under $99 or free for orders over $100. Standard shipping takes 5-10 business days. Certain items cannot ship to Alaska, Hawaii, or Puerto Rico.

Tuft and Paw’s Return Policy

US and Canadian furniture returns accepted within 30 days if unused and in original packaging; return shipping costs not included. Cat litter has a money-back guarantee on first orders (up to 3 bags) within 30 days; subsequent orders require unopened bags within 30 days.

What customers say about Tuft and Paw

Tuft & Paw litter earns strong marks for low dust, minimal tracking, and odor control, though some cats reject it and pricing concerns exist.

Customers love

  • Minimal dust and tracking compared to other litters
  • Low odor control and fresh scent options
  • Quick cat adjustment for most, with less mess around box

Things to consider

  • Some cats refuse to use it or eat it
  • Odor control inconsistent for single-cat households
  • Scooping requires extra effort to shake litter through scoop
  • Higher price point and subscription pricing concerns
“I have had cats my entire life and can say without reservation that this is the best litter I've ever used.”

Summarized from verified customer reviews. Ratings and reviews belong to Okendo.

Tuft and Paw on Instagram

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