Scooch

Scooch is a personalized pet wellness platform that offers tailored solutions to improve your dog's overall health and wellbeing. With expert vet recommendations and high-quality supplements, Scooch is perfect for dog owners who prioritize their pet's health.

Category
Pets
Specialty
Socials
60
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Scooch

Scooch is a personalised pet wellness platform that was founded by a team of experts in dog health. Scooch has been dedicated to improving the health of dogs by offering best in class dog supplements alongside expert vet recommendations. The company is committed to providing high-quality products that cater to the unique needs of each dog. Scooch understands that every dog is different and requires personalised care, which is why they offer tailored solutions to help improve the overall health and wellbeing of dogs. With Scooch, customers can rest assured that their furry friend is receiving the best care possible.

Who Shops At Scooch

Scooch customers are dog owners who prioritize their pets' health and wellness, seeking personalized solutions to improve their dogs' overall wellbeing. They value expert vet recommendations and high-quality dog supplements tailored to their dogs' unique needs. Scooch's clientele likely consists of individuals who want the best care possible for their furry friends and appreciate a platform that caters to their pets' specific requirements.

What customers love about Scooch

Here's what shoppers have to say:
  • is a great topper that even picky eaters will love
  • Improved the mobility of a German Shepherd's back end after just 2 weeks of use
  • Dogs are more energetic after taking it
  • Puppy loves it and is usually a picky eater
  • Excellent customer service from
Cons
  • The quality of Scooch products may not meet expectations.
  • Customers may be responsible for return shipping costs on faulty products.
  • Scooch may not always deliver on promises made to customers.
  • There may be concerns about the safety and quality of Scooch products.
  • Scooch may prioritize reviews and ratings over customer satisfaction.

Scooch's Shipping Policy

Scooch offers shipping within the UK only, with all products sent using Royal Mail's Standard 2-3 Day Delivery. Orders placed after 12 midday will be dispatched the following day. Treatment plan orders receive free shipping, while all other orders have a shipping cost of £3.99. In the event that any items in an order are unavailable for immediate shipment, they will be shipped immediately once back in stock with no additional shipping charges. Customers must allow 10 working days for delivery before reshipment or refunds will be considered.

Scooch's Return Policy

Scooch offers a return policy for customers who no longer need, want, or are unhappy with their purchased items. If the item is faulty, the customer will be refunded in full, including the delivery charge, after Scooch inspects the item/s. The refund process may take up to 14 working days, and customers must allow this time before receiving their refund or replacement. However, any orders returned after 14 days are not entitled to any refund.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
60
/
100
This brand offers products that are on the pricey side.
DTCetc Score
57
/
100
This brand offers products that are on the pricey side.
Target Audience

Dog wellness enthusiasts

Stereotype

Pet-parent

Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
60
/
100
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DTCetc Score
57
/
100
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Scooch on Socials

View this profile on Instagram

Scooch (@Scooch) • Instagram photos and videos

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Front of the Pack

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Maxbone

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Native Pet

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