Tailored Pet

Tailored Pet is a personalized pet food company founded by pet nutrition professionals and pet owners. Their health-first approach and direct-to-consumer model simplifies the process for owners and their furbabies, with recyclable packaging and prices similar to retail pet food. Their personalized kibble includes nutritious ingredients like salmon, lamb, veggies, and legumes, and they offer a subscription service with a 100% money-back guarantee.

Category
Pets
Socials
90
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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Tailored Pet

Tailored Pet is a personalized pet food company founded in 2020 by a team of pet nutrition professionals and pet owners. They prioritize a health-first approach with their direct-to-consumer model, aiming to simplify the process for owners and furbabies everywhere. They're based in Pittsburgh and work to reduce their carbon emissions, with recyclable packaging and prices similar to retail pet food. Their personalized kibble includes ingredients like salmon, lamb, nutritious veggies, and legumes, and they offer a subscription service that delivers right to your door. They also have a 100% money-back guarantee.

Who Shops At Name

Tailored Pet is a brand of kibble that is tailored to the specific needs of dogs. It is suitable for dogs with food sensitivities and those looking for a natural alternative to retail pet food. The company has a quiz to evaluate the needs of each dog to ensure they get the most out of their food.

What customers love about Tailored Pet

Here's what shoppers have to say:
  • Excellent customer service
  • Backed by pet nutrition experts
  • Customized meal plans for individual dog's needs
  • History of good customer service and quick issue resolution
  • Improved health and well-being of pets
Cons
  • No negative reviews found

Tailored Pet's Shipping Policy

Tailored Pet offers free shipping to customers in the continental US. Orders are fulfilled by FedEx and typically take 2-5 business days to arrive. For subscribers, they are able to change their shipment dates up to two business days before their subscription is processed. Unfortunately, there is no information about one-time purchase shipping prices, but it is likely that costs depend on the amount of food and the customer’s location. There are no international shipping deals or prices available at this time.

Tailored Pet's Return Policy

Tailored Pet offers a 100% money-back guarantee if your dog is unhappy with their recipe and they can also reformulate a new kibble. To return an item, customers can go to their Account page, click My Pets, and then Manage Account to cancel a subscription. Customers can also contact Tailored’s team by email, phone, or live chat. Unfortunately, there is no information about refund processing time or items that cannot be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
78
/
100
This brand offers products that are on the pricey side.
Target Audience

Pet Owners

Stereotype

Health-conscious

Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
90
/
100
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DTCetc Score
78
/
100
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Tailored Pet on Socials

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