Chubbies
Chubbies is a United States-based casual apparel retailer that sells men's Clothing. Chubbies provides the perfect shorts for every occasion, sports, swim, casual, and lounge. Chubbies prioritizes comfort by offering a variety of thoughtfully designed styles and fabrics, for you to find the short that fits you best.
The story
Chubbies was founded in 2011 by a group of friends who rejected traditional men's fashion marketing. The brand positions itself as bringing customers back to the moment and delivering the Friday at 5pm feeling every day of the week, focusing on balance between what people should do and what they want to do.
Men and boys looking for casual clothing including swim trunks, shorts, shirts, and outerwear.
The DTCetc bottomline
What customers say
- Founded by friends rejecting traditional fashion industry messaging
- Offers wide range of men's and kids' clothing including swim trunks, shorts, and shirts
- Multiple swim trunk styles including compression-lined, unlined, and hybrid gym/swim options
- Father and son matching swim trunk options available
Chubbies shipping policy
Chubbies has a shipping policy that aims to ensure on-time delivery of packages, especially during the holiday season. However, due to logistics issues and carrier delays, delays in delivery may occur. To avoid any issues receiving packages needed for the holidays, it is strongly encouraged to place orders as soon as possible. Once an order is in-transit, customers should allow an additional 1-2 business days beyond the projected shipping timeline for packages to arrive.
During this time of the year, Chubbies notes that many carriers may be employing new delivery drivers, which can sometimes result in packages being delivered to neighbors by mistake or to unusual areas of the customer's residence. If a package is marked as delivered but cannot be located, customers are advised to check their property and contact neighbors.
Orders placed with standard shipping will be processed within 24-48 business hours. For expedited orders placed on business days before 2:00pm Eastern Time, they will be shipped out the same day. Expedited orders placed after 2:00pm Eastern Time will be shipped out the next business day.
To estimate the arrival date of a package, customers are instructed to count the business days starting from the day after the package ships. If a holiday occurs while the package is in transit, an additional business day should be added to the estimated arrival date.
For customers located in the USA who need their shorts urgently, Chubbies offers multiple paid shipping methods for faster delivery. By selecting one of the expedited options during checkout, customers can have their orders delivered by UPS. Standard shipping orders, on the other hand, will be shipped via DHL and delivered by the USPS.
Unfortunately, Chubbies currently does not provide expedited shipping for international orders. The brand apologizes for any inconvenience caused.
Chubbies return policy
90-day return window
Chubbies offers a generous return policy for their customers. Customers have up to 90 days from the date of original purchase to return or exchange their items. However, there are some restrictions to the return/exchange process. Final sale items, items with the matchbook tag removed, and gym/swimwear with tags removed are not eligible for return or exchange. Additionally, due to return abuse and fraudulent activity, only one exchange per order is allowed at this time. Returns over $500 will be manually reviewed by the Chubbies team before any refunds or exchanges are processed. If customers believe their item may have a manufacturing issue, they can contact Chubbies for further assistance. Instructions for returning items are not provided in the available information.
