Travel — Jetsetter

Briggs and Riley

Briggs and Riley is a New York-based brand that has been crafting modern and durable bags since 1993. Founded by Richard Costa, their mission is to provide travelers with effortless passage and elevate industry standards. Their selection of bags features innovative technologies and minimalist designs, perfect for travel or in the city.

briggs-riley.com ↗ ★★★★★ 4.6 via Yotpo

Travel Bags & Briefcases Luggage

Visit Website →

Instagram

DTCetc Score

out of 100

In the wild

Campaign & product imagery, pulled straight from the source. Drag to explore →

The story

Briggs & Riley is a luggage company offering carry-on, checked, hard shell, soft-sided, and specialty luggage along with backpacks, bags, and travel accessories. The brand has been in business for over 30 years and emphasizes craftsmanship in their products.

Who shops at Briggs and Riley

For travelers seeking durable luggage and travel gear.

100%

Direct-to-consumer

Travel

The DTCetc bottomline

/100

Overall score

Quality90

Sustainability90

Value for money70

What customers say

4.6 Summarized from verified reviews via Yotpo

"They literally roll like melted butter on carpet, so smooth, easy & versatile."

Briggs & Riley delivers exceptional durability and customer service, with luggage that lasts decades and performs reliably across travel scenarios.

Customers love

Smooth-rolling wheels and excellent maneuverability

Lifetime durability with affordable repairs and strong warranty support

Responsive customer service and quick shipping

Airline-compliant sizing that actually fits overhead bins

Things to consider

Limited repair shop locations in some regions like Upstate New York

Personalization patch fit inconsistent with original blank design

5,046

Verified customer reviews via Yotpo

Products tracked by our nightly sync

Head-to-head face-offs published

Popular products

Shop the range ↗

Baseline Expansion System Screw Repair Kit $10

@Work Small Quick Change Wheel Repair Kit $10

Baseline Large Carry Handle Repair Kit $15

Baseline Front Checked Spinner Wheel Repair Kit $15

Baseline CX™ Small Spinner Wheel Repair Kit (Front Wheels) $15

Baseline CX™ Large Spinner Wheel Repair Kit $15

Baseline Carry-On Spinner Rear Wheel Repair Kit $15

Baseline Carry-On Front Spinner Wheel Repair Kit $15

Baseline 300/400 Series Small Quick Change Wheel Replacement Kit $15

@Work 2013 Foot Repair Kit $15

Briggs and Riley shipping policy

Free shipping over $99

Free US shipping on orders $99 and above.

Briggs and Riley return policy

30-day return window

Returns accepted on unused merchandise with original tags attached within 30 days of receipt. A $20 restock fee applies to monogrammed items, and monogram foil charges of $15 are nonrefundable. International orders, repair kits, and e-gift cards are not eligible for return.