Briggs and Riley
briggs-riley.comBriggs and Riley is a New York-based brand that has been crafting modern and durable bags since 1993. Founded by Richard Costa, their mission is to provide travelers with effortless passage and elevate industry standards. Their selection of bags features innovative technologies and minimalist designs, perfect for travel or in the city.
In the wild
About Briggs and Riley
Briggs & Riley is a luggage company offering carry-on, checked, hard shell, soft-sided, and specialty luggage along with backpacks, bags, and travel accessories. The brand has been in business for over 30 years and emphasizes craftsmanship in their products.
Who Shops At Briggs and Riley
For travelers seeking durable luggage and travel gear.
What Customers Love About Briggs and Riley
- Free US shipping on orders $99+
- Free US returns
- Lifetime guarantee on products
- 30-year history of craftsmanship
- Repair options available
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Briggs and Riley’s Shipping Policy
Free US shipping on orders $99 and above.
Briggs and Riley’s Return Policy
Returns accepted on unused merchandise with original tags attached within 30 days of receipt. A $20 restock fee applies to monogrammed items, and monogram foil charges of $15 are nonrefundable. International orders, repair kits, and e-gift cards are not eligible for return.
What customers say about Briggs and Riley
Briggs & Riley delivers exceptional durability and customer service, with luggage that lasts decades and performs reliably across travel scenarios.
Customers love
- Smooth-rolling wheels and excellent maneuverability
- Lifetime durability with affordable repairs and strong warranty support
- Responsive customer service and quick shipping
- Airline-compliant sizing that actually fits overhead bins
Things to consider
- Limited repair shop locations in some regions like Upstate New York
- Personalization patch fit inconsistent with original blank design
“They literally roll like melted butter on carpet, so smooth, easy & versatile.”
Summarized from verified customer reviews. Ratings and reviews belong to Yotpo.
Popular Products at Briggs and Riley
Baseline Expansion System Screw Repair Kit
@Work Small Quick Change Wheel Repair Kit
Baseline Large Carry Handle Repair Kit
Baseline Front Checked Spinner Wheel Repair Kit
Baseline CX™ Small Spinner Wheel Repair Kit (Front Wheels)
Baseline CX™ Large Spinner Wheel Repair Kit
Baseline Carry-On Spinner Rear Wheel Repair Kit
Baseline Carry-On Front Spinner Wheel Repair Kit
Baseline 300/400 Series Small Quick Change Wheel Replacement Kit
@Work 2013 Foot Repair Kit
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