No aggregated customer-review data for Rimowa yet — check reviews directly on their site.
DTCetc score
Rimowa67/100
Briggs and Riley84/100
The DTCetc Face-Off Apparel · Travel Updated July 2026
Rimowa vs Briggs and Riley
Rimowa and Briggs and Riley are two leading brands in the world of travel luggage. Rimowa, with its rich history dating back to 1898, offers a range of travel solutions that are known for their lightweight construction, superior stability, and iconic groove design. On the other hand, Briggs and Riley, founded in 1993, focuses on creating sleek and stylish bags with innovative technologies for maximum durability. Both brands cater to discerning travelers who value well-crafted, functional luggage. Rimowa customers appreciate the brand's iconic designs and rich history, while Briggs and Riley customers seek minimalist designs and innovative features. Additionally, both brands offer added benefits such as free shipping and lifetime warranties, making them even more appealing to their target customers. Ultimately, whether you prefer Rimowa's iconic groove design or Briggs and Riley's sleek and minimalist approach, both brands offer top-quality luggage options that will elevate your travel experience.
Customer rating
Rimowa—
Briggs and Riley4.56★ 5,046
Typical prices
Rimowa—
Briggs and Riley$10–$839
Pricing tier
Rimowa$$$$
Briggs and Riley$$$$
The verdict
Which should you pick?
The bottom lineBriggs & Riley edges ahead with a higher editorial score (84 vs. 67), superior sustainability rating (90 vs. 50), and a lifetime guarantee backed by 4.56/5 stars across 5,000+ reviews. Both brands target jetsetters at similar price tiers and offer 30-day returns, but Briggs & Riley wins on durability assurance and lower shipping threshold ($99 vs. $300). Choose Rimowa for iconic design heritage and lightweight construction; choose Briggs & Riley for long-term value, repair support, and proven customer satisfaction.
Key differences at a glance
- Briggs & Riley scores 84/100 editorially vs. Rimowa's 67/100, with notably higher sustainability (90 vs. 50).
- Briggs & Riley offers a lifetime guarantee on all products; Rimowa does not mention a warranty beyond satisfaction.
- Briggs & Riley qualifies for free shipping at $99+; Rimowa requires $300+ for free UPS Ground.
- Briggs & Riley has 4.56/5 stars from 5,046 published reviews; Rimowa's customer review data is not provided.
- Rimowa emphasizes lightweight construction and iconic groove design; Briggs & Riley emphasizes 30-year craftsmanship and wheel maneuverability.
- Briggs & Riley return policy applies a $20 restock fee for monogrammed items; Rimowa's policy does not mention personalization fees.
- Briggs & Riley offers repair options and support; Rimowa's repair availability is not detailed in the sheets.
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From 5,046+ published customer reviews
What customers actually say
They literally roll like melted butter on carpet, so smooth, easy & versatile.
Briggs and Riley verified buyer · via Yotpo 4.56 5,046 reviews · via Yotpo
Briggs & Riley delivers exceptional durability and customer service, with luggage that lasts decades and performs reliably across travel scenarios.
Customers love
- Smooth-rolling wheels and excellent maneuverability
- Lifetime durability with affordable repairs and strong warranty support
- Responsive customer service and quick shipping
- Airline-compliant sizing that actually fits overhead bins
Watch out for
- Limited repair shop locations in some regions like Upstate New York
- Personalization patch fit inconsistent with original blank design
Summarized from each brand's own published customer reviews. We never republish full reviews — read them all at the source.
Shop the face-off
Most-loved pieces, side by side
Briggs and Riley's most-loved
Briggs and Riley typical prices$10–$839
At a Glance
| Comparison Between |  |  |
|---|---|---|
| Category | Apparel | Travel |
| Speciality | Bags & Briefcases, Travel Gear | Bags & Briefcases, Luggage |
| DTCetc Score | 67/100 | 84/100 |
| Customer rating | — | 4.56★ · 5,046 |
| Typical price range | — | $10–$839 |
| Free shipping | Free over $300 | Free over $99 |
| Return window | 30 days | 30 days |
| Stereotype | Jetsetter | Jetsetter |
| Pricing Rating | $$$$$
This brand is moderately priced
| $$$$$
This brand is moderately priced
|
| Sustainability Score | 50/100
This brand scores fair in sustainability
| 90/100
This brand scores excellent in sustainability
|
| Quality Score | 80/100
This brand scores excellent for product quality
| 90/100
This brand scores excellent for product quality
|
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Who shops at Rimowa Vs. Briggs and Riley
Who shops at Rimowa
Rimowa customers are discerning travelers who value innovative and well-crafted luggage solutions. They appreciate the brand's iconic designs, lightweight construction, and superior stability, as well as the rich history behind the brand. Rimowa's clientele likely consists of people who want to invest in durable, stylish, and functional travel gear that will last for years to come.
Who shops at Briggs and Riley
For travelers seeking durable luggage and travel gear.
Rimowa Vs. Briggs and Riley The Pros
Rimowa's Pros
- Rimowa luggage is lightweight and appealing to look at. It stores easily anywhere.
- The service was courteous, helpful, and informative.
- Satisfaction guaranteed with the Rimowa experience, and recommend the product to everyone looking for above the top luggage.
- Quick free delivery, handled with utmost care. Exemplary products.
- The Green Cabin Case is exquisite, and the registration process was uncomplicated and efficient. Quality is elevated.
- Ordering is easy, delivery is prompt, and the product is spectacular.
Briggs and Riley's Pros
- Free US shipping on orders $99+
- Free US returns
- Lifetime guarantee on products
- 30-year history of craftsmanship
- Repair options available
Rimowa's shipping policy Vs. Briggs and Riley's Shipping Policy
Rimowa's shipping policy
Rimowa offers free UPS Ground shipping for all orders over $300 within the US, including Alaska and Hawaii. Customers can also choose UPS Next Day Air for a flat fee of $35. Orders are expected to arrive within 3-5 business days for UPS Ground and 1-2 business days for UPS Express, but there may be delays of up to 5-7 business days due to high demand. A signature is required for orders over $300. Rimowa does not ship to P.O boxes or APO/FPO/DPO boxes. Currently, the brand ships to various countries, which can be found by selecting the ship to country.
Briggs and Riley's shipping policy
Free US shipping on orders $99 and above.
Rimowa's return policy vs Briggs and Riley's Return Policy
Rimowa's return policy
Rimowa has a 30-day return policy for all products purchased from their online shop or physical stores. The merchandise must be complete, unused, and undamaged to receive a full reimbursement. Customers must return the merchandise to the same country it was delivered to. To make returns easier, customers should keep the original box and packaging.
Briggs and Riley's return policy
Returns accepted on unused merchandise with original tags attached within 30 days of receipt. A $20 restock fee applies to monogrammed items, and monogram foil charges of $15 are nonrefundable. International orders, repair kits, and e-gift cards are not eligible for return.
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