Compare Rimowa and Briggs and Riley

Rimowa customers are discerning travelers who value innovative and well-crafted luggage solutions. They appreciate the brand's iconic designs, lightweight construction, and superior stability, as well as the rich history behind the brand. Rimowa's clientele likely consists of people who want to invest in durable, stylish, and functional travel gear that will last for years to come.

Briggs and Riley's target customers are sophisticated travelers seeking sleek, durable luggage designed for a seamless journey. They appreciate innovative features, minimalist designs, and the brand's lifetime warranty. These shoppers value the convenience of free shipping and flexible payment options.

• Rimowa luggage is lightweight and appealing to look at. It stores easily anywhere.
• The service was courteous, helpful, and informative.
• Satisfaction guaranteed with the Rimowa experience, and recommend the product to everyone looking for above the top luggage.
• Quick free delivery, handled with utmost care. Exemplary products.
• The Green Cabin Case is exquisite, and the registration process was uncomplicated and efficient. Quality is elevated.
• Ordering is easy, delivery is prompt, and the product is spectacular.

• Excellent customer service
• Durability and functionality
• Expansion system
• Build quality

• Durability issues have been reported with Rimowa luggage, including problems with the wheels and damage during transit.
• The design of some Rimowa luggage models has been criticized for being flawed, leading to issues with the wheels and other components.
• Customers have reported poor experiences with Rimowa's customer service, which may make it difficult to resolve any issues that arise with their products.

• Price
• Limited availability

Rimowa offers free UPS Ground shipping for all orders over $300 within the US, including Alaska and Hawaii. Customers can also choose UPS Next Day Air for a flat fee of $35. Orders are expected to arrive within 3-5 business days for UPS Ground and 1-2 business days for UPS Express, but there may be delays of up to 5-7 business days due to high demand. A signature is required for orders over $300. Rimowa does not ship to P.O boxes or APO/FPO/DPO boxes. Currently, the brand ships to various countries, which can be found by selecting the ship to country.

Briggs and Riley offers shipping to over 200 countries across the globe. For domestic orders within the continental US, they use FedEx and it will take approximately 2 business days to ship from the warehouse in New York. The cost of delivery will depend on the method you select at checkout. Orders over $99 will be eligible for free shipping within the continental US. Delivery methods and times for domestic customers include Ground service (7-10 business days), Express (3 business days), and 2-day (2 business days). For international orders, customers will be directed to FedEx Crossborder and charged all applicable shipping fees, taxes, customs, and duties.

Rimowa has a 30-day return policy for all products purchased from their online shop or physical stores. The merchandise must be complete, unused, and undamaged to receive a full reimbursement. Customers must return the merchandise to the same country it was delivered to. To make returns easier, customers should keep the original box and packaging.

Briggs and Riley offers a 30-day window from the order date to return any unused items with their tags still attached. The company provides free return shipping and refunds payment within 7-10 business days. Unfortunately, international orders are final sale and cannot be returned. To return an item, customers must contact the company within 30 days of purchase and return the item with its tags still attached. The company will provide free return shipping and process the return within 7-10 business days.