CALPAK

About CALPAK:

CALPAK is a family-owned travel brand founded in 1989 by Edward and Judy Kwon. They offer simple, sturdy luggage, bags, apparel, and travel accessories, and have been in the business for over 30 years. Their collections of lightweight and compression cases are affordable and have been featured in publications like Expert World Travel, Business Insider, and Vogue. They also offer financing options through Zip.

Who Shops at CALPAK:

Calpak is a brand that caters to travelers and explorers. It has been around for decades and provides storage solutions for people who are looking to take trips, whether they are international or just one town away. Calpak offers lightweight, straightforward, and accessible products that make travel easier and smoother. They prioritize the needs of their customers and strive to make travel as stress-free as possible.

What Customers Have To Say About CALPAK - The Pros:

We read all the reviews out there for CALPAK and here’s what customers love:

• High quality products with attention to detail and excellent designs.
• Lightweight and easy to carry.
• Smart and thoughtful designs for travel.
• Playful colors and patterns.
• Great customer service.
• Investment pieces that are worth the price.
• Durable and long-lasting products.

What Customers Have To Say About CALPAK - The Cons:

According to customers, these are the areas in which CALPAK could use some improvement:

• Size of Luka duffel was too big for some customers.
• Compression packing cubes are not spectacular.
• Better reinforcement of handles on totes and backpacks would be ideal.
• Unboxing/packaging experience could be improved.
• Shipping times could be faster.

CALPAK's Shipping Policy:

Calpak only ships domestically within the US, with a flat rate of $8 for Ground Shipping and prices dependent on the weight of the item(s) purchased for 2-Day Shipping. Customers who spend over $75 receive free Ground Shipping. All orders are accompanied by a tracking number and information regarding the item's location is updated once it ships.

CALPAK's Return Policy:

Calpak's return policy allows customers to return items within 30 days of ordering, or until January 31st if the item was purchased between November 19th and the end of the calendar year. To return an item, customers must visit the Returns page online and provide the attached email and order number. The item must be in new condition and returned in its original packaging. Certain items, such as gift cards, sample or flash sale items, silk travel sets, non-medical double layered face masks, hand sanitizers, linen and room sprays, and any items marked as final sale, are not eligible for returns. The cost of return shipping depends on the size of the item, with luggage being $15, bags and accessories $8, and apparel $5. It takes the company up to 14 days to process a return.